Branch Customer Service Associate - FT

About the role

The Orange County Library System is a learning organization whose mission is to enhance the quality of life – not only for its customers, but also for its staff. At OCLS, employees are dedicated to serving the community and fostering an inclusive environment where everyone feels welcome. The library offers growth and development opportunities, competitive pay and benefits, and a balanced work-life environment.

Responsibilities

• Provide equal access to library materials, services, and events to people from all backgrounds and interests.
• Aid customers and contribute to the community’s engagement in enriching experiences and opportunities for learning, exploration, and personal growth.

Requirements

• High School Diploma
• One (1) year of customer service experience
• Full-time position
• 40 hours per week; some evenings and weekends

Qualifications

• Service-focused attitude
• Effective communication skills
• Ability to work independently

Skills

• Customer service orientation
• Positive interpersonal relationships

Benefits

Competitive pay and benefits package.

Pay

$17.50 per hour

Schedule

40 hours per week; some evenings and weekends

Location

Washington Park Branch - 5151 Raleigh St., Suite A Orlando, FL 32811