Branch Clerk ($18.25 to $23.72 Hourly)

Duties and Responsibilities

• Responsible for daily reconciliation and cleanup of driver bag invoices
• Responsible for balancing and applying payment for driver bag invoices
• Research and resolve missing invoice report on daily basis for driver invoices
• Responsible for scanning of all daily invoices and credits
• Support and backup receptionist in regard to answering phones for breaks and lunch
• Perform other job-related duties as assigned

Minimum Qualifications

• A high school diploma or equivalent
• An equivalent combination of education and experience

Preferred Qualifications

• Ability to use ten (10) key by touch
• High degree of attention to detail and accuracy
• Good organizational skills
• Ability to work independently with minimal supervision
• Ability to use Word, Excel and SAP
• Interpersonal skills necessary to establish and maintain effective working relationships
• Previous customer service experience
• Demonstrated high level proficiency of oral and written communication skills
• Planning and organizational skills necessary to coordinate workload around multiple assignments
• Strong understanding of internet navigation
• Responsible for daily billing of orders for delivery including review and corrections of orders and edits
• Process orders; input data and assist with resolving order issues
• Enter all inventory adjustments accurately and timely
• Ensure invoices and pick sheets are generated for immediate bills and hot shot trucks per guidelines
• Set up and maintain customer account information (e.g., terms, state regulatory permit updates, etc.)
• Responsible for item maintenance for warehouse and management
• Support physical inventory as needed
• Responsible for month-end processes and future orders
• Work with customers regarding order and delivery information

Physical Demands

• Sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine for a considerable amount of time
• Occasional to rare amount of time including walking, bending, reaching, standing, and stooping
• Occasional lifting/lowering, pushing, carrying, or pulling up to 25lbs