Branch Assistant

About the role

Immediate opening for a Branch Assistant in a Contract-to-Hire position where you’ll have the opportunity to further your career while learning from the best in the industry.

Responsibilities

• Greet associates, applicants, clients, and visitors in a friendly and professional manner.
• Answer and direct incoming phone calls promptly and courteously.
• Assist associates with employment-related questions, onboarding documentation, timekeeping inquiries, and general support.
• Support recruiting efforts by scheduling interviews, processing applications, and maintaining candidate records.
• Assist with new hire onboarding, orientation preparation, and employment paperwork.
• Maintain accurate employee files and data in company systems.
• Provide administrative support to recruiters and branch leadership.
• Process and distribute reports, correspondence, and other branch communications.
• Ensure compliance with company policies, employment regulations, and confidentiality requirements.
• Help maintain a professional, organized, and welcoming office environment.
• Support branch activities, hiring events, and community outreach efforts as needed.

Requirements

• High school diploma or equivalent required.
• Previous administrative, customer service, receptionist, staffing, or office support experience preferred.
• Knowledge of staffing, recruiting, human resources, or workforce management is highly preferred.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong attention to detail and organizational skills.
• Ability to maintain confidentiality and professionalism.
• Bilingual English/Spanish preferred.

Desired Traits

• Friendly and outgoing personality.
• Excellent customer service and interpersonal skills.
• Positive attitude and team-oriented mindset.
• Professional appearance and demeanor.
• Dependable, self-motivated, and eager to learn.
• Passion for helping people find employment and succeed in their careers.

Benefits

• Competitive hourly pay rate.
• Weekly pay every Friday on direct deposit or VISA pay card.
• Award-winning mobile app for work status and pay stubs.
• Medical & Dental insurance option.
• Retirement savings plan with match.
• Free online learning Academy through Foster Penn.
• Employee Assistance Program.
• Referral bonuses—Refer-A-Friend recognition programs.
• Working Advantage discount program from movie tickets to automobiles and everything in between.
• Discounted mobile phone plan from a nationwide top provider.
• Career and job counseling from our professional recruitment team.

Pay

Starting pay is $17.00 to $18.00 an hour, depending on experience.

Schedule

Schedule is 8:00 AM to 5:00 PM, working Monday through Friday.