Branch Assistant
Join the Shawnee Branch of the Allen County Public Library and support a community where literacy and learning thrive in a collaborative, inclusive environment.
About the role
This onsite, part-time position is located near Bishop Luers High School. You’ll play a pivotal role in connecting patrons with library resources, assisting with materials, and fostering a welcoming space for all.
Responsibilities
- Assist customers in using library materials and checking items in and out
- Help patrons acquire requested items and manage returns
- Assist patrons in establishing new library cards or replacing lost ones
- Maintain patron confidentiality and interact with warmth, tact, and professionalism
- Contribute to a welcoming, supportive library environment
Requirements
- Strong customer service skills
- Comfort with everyday technology, including library systems, computers, and standard office equipment
- Ability to communicate clearly with patrons and follow procedures carefully
- Commitment to teamwork and collaboration
Pay
$14.05–$16.00 per hour, depending on experience.
Schedule
28 hours per week:
- Monday: 5:15 PM – 9:15 PM
- Tuesday: 9:15 AM – 6:15 PM
- Wednesday: 5:15 PM – 9:15 PM
- Alternating Fridays/Saturdays: 9:15 AM – 6:15 PM
Benefits
- Employee Assistance Program
- Flexible Spending Account
- Voluntary Insurance Options
- Three weeks of vacation accrual and one week of sick accrual
- Employee Discounts
About Allen County Public Library
We are a vibrant hub of lifelong learning, discovery, and connection. Guided by our mission to enrich the community, we empower individuals of all ages through access to knowledge, resources, and inclusive experiences. Our team is united by a shared commitment to integrity, literacy, and learning. We prioritize people-first service, celebrate inclusion, and foster a sense of belonging for all.