Branch Apprenticeship Program - South Region

Program Highlights

• 2-year paid apprenticeship (6 semesters, including summers)
• Attend classes to complete your Associate of Applied Sciences in Business Administration Degree at Elgin Community College (ECC)
• Start working July 2026; classes begin August 2026
• Work 40 hours per week split between branch experience and college classes
• Gain experience in customer service, teller operations, account opening, and sales
• Earn hourly pay + eligible for benefits, incentives, and an annual bonus opportunity
• Tuition, books, and fees covered in full by CCU
• Receive mentorship, development opportunities, and potential promotion to Sr. Branch Apprentice

Future Career Path Opportunities

• Assistant Branch Manager
• Branch Manager
• Lending
• Sales
• and more

Branch Apprentice Role Overview

This hybrid role combines responsibilities of a Concierge, Teller, and Personal Banker. You will:

• Greet and assist members in person and through drive-up lanes
• Support self-service ITM transactions
• Perform teller tasks, resolve member service issues, perform account maintenance
• Open consumer accounts accurately and efficiently
• ID and refer members to lending, mortgage, and wealth services
• Recommend process improvements
• Follow all compliance, audit, and operational standards

Requirements

• High School diploma or equivalent
• Age 18+ by July 1, 2026
• 1+ year of experience in retail, customer service, guest relations, sales, and cash handling
• Ability to commit to a 40-hour Monday–Friday schedule
• Acceptance into ECC’s AAS program
• Strong communication, multitasking, and teamwork skills
• Intermediate computer skills (MS office, data entry, intranet/internet, email)
• Desire to grow a career in banking/financial services

Compensation & Benefits

• Starting wage is $19.00/hour
• Position is eligible for incentives, an annual bonus opportunity, and merit increases
• Eligible employees can participate in medical, dental, vision, spending accounts, short-term disability, long-term disability, life insurance, and other plans effective date of hire
• You can participate in the 401(k) savings plan at any time
• You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20

About CCU

Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union (CCU) has $4.4 billion in assets and serves more than 275,000 members, making it one of the largest credit unions in the state.

CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org

Equal Opportunity Employer

CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.

We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.