Branch Ambassador

The Guardian of Trust & Accuracy

• Execute high-volume cash transactions—including deposits, withdrawals, and complex negotiable instrument processing—with 100% accuracy.
• Maintain a "compliance-first" mindset, ensuring all security, audit, BSA/AML, and federal regulatory standards are met with precision to keep our customers' assets safe.

The Digital Concierge

• Educate clients on how to leverage mobile banking, remote deposit capture, and contactless payments, helping them gain convenience and security in their daily financial lives.

The First-Line Consultant

• Uncover personal or business goals and pair them with the right digital tools or banking solutions to help them succeed.

The Hospitality Lead

• Move fluidly throughout the space, greeting customers and ensuring no one ever feels like just a "number."
• Balance the efficiency of a high-volume operation with the warmth of a community-focused partner.

Essential Functions

• Support surrounding Branches as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region.
• Available to work a flexible schedule, including nights, weekends, with hours and days subject to change.
• Attend all required training sessions, which may occur on a schedule differing from the primary shift.
• Lift up to 25 pounds and move/stand for extended periods of time.
• Regular and consistent attendance.

Basic Qualifications

• A High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.