Branch Administrator - Tampa, FL

About the role

Join Opifex-Synergy where we offer career advancement and professional development in a collaborative, supportive environment. We represent a unique business model in the compact and heavy equipment industry, offering a diverse range of equipment from leading manufacturers.

Responsibilities

• Manage collection calls and account payments
• Maintain and file liens and notices of non-payment
• Resolve customer inquiries and disputes
• Avoid customer disputes and work to resolve issues
• Support sales representatives with collection updates
• Handle documentation such as Certificates of Insurance (COIs)
• Reconcile financial reports
• Provide general administrative support, including answering incoming calls
• Review aging reports daily and reconcile posted transactions against aging

Requirements

• High school diploma required
• Commitment to excellent customer service
• Goal-oriented with strong attention to detail
• Proficient in Microsoft Office, including Excel
• Working knowledge of lien laws preferred
• NACM certifications or designations are a plus
• Minimum of 3 years of experience in business-to-business collections
• Notary license not required at hire but must be obtained
• Military service will be considered in lieu of education/certification experience as applicable

Qualifications

• None

Skills

• Strong communication, multitasking, and coordination skills
• Adaptability and situational awareness

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with company contributions
• 401(k) & Roth retirement plans with company matching
• Generous paid time off and company paid holidays
• Company Paid Wellness, Employee Assistance and Discount Programs
• Boot/PPE Annual Allowance
• Career Development & Company Paid Training

Pay

Compensation is commensurate with experience.

Schedule

Primarily based in a front desk or customer service office setting.