Box Office Supervisor | Part-Time | Acrisure Arena

About the venue

Acrisure Arena is a newly opened 11,000+ capacity venue located in the Coachella Valley, designed for both hockey and concerts. It offers top-tier hospitality, artist amenities, and all the benefits of a modern music and sports venue.

Responsibilities

• Oversee the Box Office during events to ensure the Ticketing Representatives are providing top-notch customer service
• Working with Ticketmaster Archtics to solve customer ticketing issues
• Working VIP entrances during events to ensure there are no ticketing issues for VIP customers
• Processing orders via Ticketmaster Archtics
• Dealing with customer issues either at the box office or VIP entrances
• Performing other duties as assigned

Qualifications

• 2–3 years experience in an office setting or similar preferred
• Ability to perform effectively under stressful situations
• Ability to define, analyze and solve problems
• Ability to coordinate box office procedures with other staff
• Ability to work variable hours, including evenings, weekends, and holidays
• Ability to communicate effectively both verbally and in writing
• Ability to safely and accurately handle and account for large sums of money
• Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters
• Ability to maintain an effective working relationship with other staff, event promoters and the general public
• Skill in operating modern office equipment, including computers

Skills

• Frequent bending, lifting of heavy objects
• Sitting
• Exposure to multiple external elements
• Extensive walking through the building

Pay

The position pays an hourly rate of $24.00.

Schedule

This position will remain open until September 4, 2026.

Benefits

• 401(k) Savings Plan
• 401(k) matching