Box Office Clerk I

Position Summary

Handle ticket sales, inquiries, and related tasks at the Midwest Trust Center’s (MTC’s) box office, providing exceptional customer service and efficient ticketing services and playing an important part in ensuring a seamless and enjoyable experience for patrons.

Required Qualifications

• High school diploma or GED

Position Details

• Prepare the box office for window sales prior to events.
• Create a warm and welcoming environment for patrons by greeting them professionally as they arrive.
• Aid patrons with selecting and purchasing tickets for performances and events in the hour leading up to events.
• Display excellent customer service in providing information, addressing concerns, and giving directions to the general public at box office windows during events.
• Resolve ticket-related issues and assist patrons with seating preferences, accessibility, and special accommodations.
• Process and complete ticket orders in person at the box office window.
• Enter and correct data in ticketing software.
• Operate the box office will-call system, handling will-call requests and ensuring patrons receive their tickets promptly and efficiently.
• Balance the cash drawer at the end of each event in a timely and accurate manner.
• Remain up to date with event-specific information, as well as campus-wide events and schedules.
• Keep the box office area clean and organized.

Starting Salary Range

$15.68-$17.18 and determined based on relevant years of work experience provided on application and resume.

Benefits

• Tuition discount for JCCC courses
• Free access to the Gym on campus for all employees and dependents
• Discount to the Hiersteiner Child Development Center

About JCCC

Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Established in 1969, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. JCCC is committed to smaller class sizes, more resources, and a thriving campus culture, along with competitive tuition rates and extracurricular experiences that transcend the norm.

Equal Employment Opportunity

JCCC is an equal opportunity employer and equal access institution. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran’s Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws.

Contact Information

If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email HR@jccc.edu.