Bowling and Events Associate

Are you into video games, bowling, or karaoke? Are you friendly and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!

Requirements

• Must hold a High School Diploma or GED to apply.
• All staff that works with alcohol must be at least 21 years or older.
• Open availability, especially opening and closing shifts, is preferred.

Benefits

• 1 hour to play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 complimentary beverage per working shift.

Responsibilities

Essential Duties

• Operates POS system to collect payments and allocate bowling lanes, lend out facility and/or equipment (karaoke, billiards, darts, ping pong).
• Under the direction of Bowling Management, promotes and conducts marketing events such as Moon Light Strike game.
• Resets and cleans the facility once customers are done using them (lanes, karaoke rooms, billiard tables, ping pong and dart areas).
• Conducts and manages lane maintenance and repairs on bowling lanes, pinsetters, and other bowling-related equipment.
• Checks conditions of all equipment and conducts generic maintenance and repair.
• Conducts all opening and closing procedures, including opening and closing cash tills, and organizing membership/game cards and coupons.
• Provides customers with bowling tips and techniques.
• Answers phone calls for all general inquiries.
• Conducts sales.
• Conducts inventory procedure in accordance with company guidelines.
• Conducts lane maintenance in accordance with company guidelines.
• Conducts restroom checks and cleaning.
• Resets, cleans, and maintains shoes in the auto shoeser and also conducts laundry of rags.
• Responds responsively and politely with a friendly demeanor to customers’ requests.
• Assists with party reservations and hosting parties/events.

Non-essential Duties

• Conducts alcohol and age restriction control in accordance with company policies.
• Conducts lost and found procedures in accordance with company policies.
• Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
• Complies and maintains the confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications

• High School diploma or GED (required).
• One to two years of experience in a hospitality or retail environment (preferred).

Work Environment

While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands

• Regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.
• Required to stand and walk for extended periods of time without breaks during busy times.
• Must be able to use hands/fingers to handle, feel, and reach with hands and arms.
• Lifting and/or moving up to 100 lbs with assistance is required.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The information contained herein is subject to change at the company’s discretion.