Bow Technician

About the Role

As an employee-owner, you're expected to actively contribute to a culture that thrives on: Delivering a Personalized WOW Customer Experience, having a Team-First Winning Mentality, Learning and Adapting to Constant Change, Taking Pride in Our Work and Thinking Like Owners, and Expecting Honesty and Integrity in All That We Do.

Responsibilities

• Carefully follow instructions per the specific requests of the customer, while maintaining safety requirements
• Service bows including: setting up bows with accessories, tuning bows, repairing bows, and stringing bows
• Communicate the process of repair and suggestions for ongoing maintenance
• Maintain an orderly and immaculate appearance of personal workspace, archery bench, back stock space, and surrounding areas
• Attend sales and product knowledge training meetings when required
• Be knowledgeable to answer questions concerning location, price, and use of merchandise
• Stock shelves, counters, or tables with merchandise
• Contact vendors to order and follow up on repair part orders
• Assist with customer trade-ins

Requirements

• High school diploma or general education degree (GED), or 3 months of related experience, or an equivalent combination of education, training, and experience
• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation
• Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects
• Must be able to also exert up to 50 - 80 lbs of pulling force regularly
• Follow all safety procedures and perform job duties in a fashion that minimizes the risk of injury

Benefits

• Employee Stock Ownership Plan (ESOP)
• 401(k) with Roth options
• Associate discounts
• Full health coverage including medical, HSA, dental, and vision
• Accident and hospital indemnity insurance
• Employee Assistance Program
• Paid time off, holiday pay, maternity leave, and bereavement leave (additional leave benefits may apply based on your state of employment)