Boutique Hotel Night Auditor
Hotel Royal Oak · Royal Oak, MI · 3 wk ago
On-siteAccountingFull-time
Responsibilities
- Complete end-of-day accounting processes and financial reporting
- Balance and reconcile hotel revenues and charges
- Verify the accuracy of guest folios, charges, and payments
- Prepare and distribute daily reports to management and relevant departments
- Process and manage guest check-ins and check-outs during overnight hours
- Respond to guest inquiries and resolve any issues or concerns
- Provide exceptional customer service and ensure guest satisfaction
- Maintain the security of the hotel during overnight hours
- Perform other administrative and operational tasks as assigned
Requirements
- Prior experience in a similar role, preferably in the hospitality industry
- Strong accounting and numerical skills
- Proficiency in using computer systems and hotel management software
- Excellent attention to detail
- Strong problem-solving and decision-making abilities
- Able to work independently with minimal supervision
- Excellent communication and interpersonal skills
- Flexibility to work overnight shifts, including weekends and holidays
- Knowledge of hotel operations and procedures
- Understanding of financial and accounting principles
- High level of integrity and professionalism
Benefits
- Unique and memorable experience for guests
- Located just steps from downtown Royal Oak
- Entertaining social experience with guests
- Qualified candidates need to be extroverted and social
- Add liquor service to provide cocktails on check-in