Boutique Fitness Studio Manager - Scottsdale Shea
Qualifications
2+ years of retail sales or fitness sales experience
2+ years of Leadership experience
Confident in generating personal sales and training Member Support Specialists in sales
Ability to work independently and collaborate with Leadership Team
Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
Excellent communication and strong interpersonal skills in person, on the telephone and via email
Ability to excel in a fast changing, diverse environment
Affinity and passion for fitness
Solid writing and grammar skills
Highly organized, proficient in data management, ability to prioritize and meet deadlines
Professional, punctual, reliable and neat
Strong attention to detail and accuracy
Trustworthy with the ability to handle confidential information
Willingness to GROW and LEARN!
Skills
- Proficient in Club Ready, to include revenue reports, attendance reports, etc.
- Independent decision-making related to high level customer service
- Maintain cleanliness and organization of the Pilates studio
- Enforce Club Pilates policies and procedures
- Schedule and participate in networking/community events and studio promotions
- Strategically manage marketing campaigns to generate leads for the studio
Responsibilities
Lead generation including Grass Roots Marketing and Networking
Implement sales process to schedule prospects into free introductory class
Drive Membership sales through outside sales and business development efforts
Manage staff schedule
Ensuring that studio retail/products are stocked with accurate inventory counts
Lead, Manage and Hold Accountable - Member Support Specialists
Independently make decisions related to high level customer service
Collect outstanding dues
Maintain cleanliness and organization of the Pilates studio
Enforce Club Pilates policies and procedures
Ensure all forms, administrative supplies, and studio literature is stocked and visible
Schedule and participate in networking/community events and studio promotions
Strategically manage marketing campaigns to generate leads for the studio
Any other duties as assigned
Compensation & Benefits
Salary: Based on Skills & Experience
Medical Benefits Available
PTO and Paid Holidays
Opportunity to bonus, based on performance
Unlimited growth potential within the company
FREE Pilates classes and employee discount
Company Culture & Core Values
People-oriented: We provide a positive, encouraging, and energetic environment that focuses on highlighting and growing the unique abilities of our team.
Team-oriented: Our team is cooperative and collaborative; we support our team and our community.
Outcome-oriented: We are results-focused with a strong performance culture, and strive for EXCELLENCE by improving every day.