Boutique Beauty Advisor| South Coast Plaza

Responsibilities

• Drive and achieve individual/team objectives and be accountable for sales results to meet and exceed monthly, seasonal, and annual sales and IPT goals.
• Engage with clients to develop long-term relationships, using different clientele tools to cultivate brand loyalty.
• Maintaining excellent customer relations and delighting the customer by providing outstanding customer service. Ensuring every client is placed into CRM system and developing strong client relationships.
• Learn and master the Brand storytelling and product knowledge, engaging in trainings and the tools provided.
• Consistent utilization of MFK Backstage training app, ensuring courses are completed at 100%.
• Maintaining impeccable and luxurious brand image by executing product merchandising, store presentation, counter cleanliness and organization.
• Follow the Maison’s selling ceremony standards to include smart sampling, wrapping ceremonies and the art of gifting.
• Execute successful events in partnership with the team, creating unique client experiences following the Maison’s expectations while achieving the booking and volume goals.

Requirements

• 3+ years of prestige beauty, fragrance, and/or skincare sales.
• Prior experience as a Client Advisor or Brand Ambassador.
• Passionate about MFK brand and its values, and able to convey this passion to the team and the clients.
• Empathetic and positive, results-oriented, and with an entrepreneurial mindset to grow the business.
• Team player and strong listener with a can do attitude.
• Passion for developing client relationships with strong interpersonal communication.
• Able to understand and maintain confidentiality of business at the counter.

Qualifications

• Availability must meet the needs of the business.
• Limited travel based on needs of the business.

Skills

• Excellent interpersonal communication skills.
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a team.
• Passion for beauty and luxury goods.

Benefits

• Permanent position.
• Competitive salary within the range of $30.00-$32.00.
• Opportunities for professional development and growth.

Schedule

• Full Time.