Boutique Assistant - Tysons Galleria

About the role

Reporting to the Sales Manager, you will be responsible for delivering an exceptional client experience by providing support to Sales Associates, daily boutique maintenance and operations, assisting Reception and providing consistent and active participation to the Van Cleef & Arpels Service Excellence Ceremony.

Responsibilities

• Handle the daily replenishment of selling floor supplies such as shopping bags and wrapping paper as necessary to ensure smooth operations
• Participate to set up and breakdowns at opening and closing of the boutique
• Responsible for proper handling of morning Jewelry set up and evening jewelry pulling, as well as backstock maintenance
• Accurately backfill POS stations and desks
• Maintain a strong partnership with Management and Boutique Administrators to ensure merchandise is kept in proper condition
• Responsible for greeting clients and assisting with Reception duties
• Respect all protocols defined by Management and Corporate regarding the client experience
• Uphold Van Cleef & Arpels image by always maintaining a professional demeanor and following the Service Charter

Requirements

• Bachelor's degree or equivalent
• At least two years of experience in a fast-paced luxury environment (preferred)
• Strong organizational skills and adept at multitasking, capable of managing multiple projects simultaneously
• Proficiency in computer skills
• Excellent communication and verbal abilities to effectively interact with customers and colleagues
• Proactive and adaptable individual who can thrive in a dynamic retail environment while providing exceptional customer service and support to ensure the smooth operation of the boutique
• Valid work authorization for employment in the USA

Preferred qualifications

• Familiarity with SAP software
• Fluency in multiple languages would be beneficial in catering to a diverse clientele

Benefits

• Medical, dental, and vision programs
• Health savings and flexible spending accounts
• Life insurance and disability benefits
• 401(k) with employer match
• Paid time off
• Wellness reimbursement benefit
• Employee assistance program
• Volunteer days off
• Employee career development with trainings on history, know-how, and creations

Pay

$27/hr