BOTTEGA VENETA Client Advisor, Rosewood Miramar

Job Description

Meet and exceed monthly sales goals and KPI's through client outreach; develop new clients via appointments and consignments, inform clients of new collection deliveries, in-store events, and relevant brand initiatives.

Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI's and close sales.

Nurture strong relationships with all clients, regularly update and maintain client profile records.

Seek and receive feedback from colleagues and management to sustain a high level of product knowledge (technical and inspirational) on all collections.

Aid in basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested.

Sustain compliance with all company policies and procedures.

Maintain a professional and respectful environment for all associates.

Qualifications

• 1-2 years of previous retail sales experience in a customer service related field; preferably in a luxury environment.
• Ability to consistently achieve and exceed sales goals and KPI's.
• Builds and maintains a loyal client following.
• Genuine interest in fashion and follows industry trends/news.
• Strong work ethic, leadership skills, high energy level, and is team-oriented.
• Maintains a polished and well-groomed appearance at all times.
• Luxury retail sales experience preferred.
• Ability to be mobile on the sales floor for extended periods of time.
• Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season.
• Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis.

Benefits

Salary Range - California: $19.00-21.00/hr (plus overtime & commission eligibility)

About the Role

Bottega Veneta is inspired by individuality and innovative craftsmanship, founded in Vicenza in 1966. Rooted in Italian culture, the brand maintains a global perspective. A brand inclusive of exclusive products, Bottega Veneta is more than just an aesthetic, it's a feeling.