Bossier City_ EVS Manager

About the role

The EVS Manager provides overall project operations management including direct oversight of Shift Supervisors, Shift Managers, and all subordinate managers. They coordinate all contractual Janitorial and EVS activities at the contract sites, oversee shift leaders and supervisors, and ensure client satisfaction is maintained at the highest levels. The EVS Manager is responsible for ensuring all shifts operate within budgets and supply cost levels are maximized.

Responsibilities

• Define strategy that positively impacts all customer experiences in customer core business lines to ensure delivered services meet or exceed customer-defined facilities operating metrics.
• Provide direction and oversight to ensure customer satisfaction needs are delivered consistently and within budgets.
• Motivate team members and diffuse heightened situations between team members.

Requirements

• 5+ years of documented successful Janitorial/Housekeeping/EVS experience.
• Direct management experience of frontline managers at the Director level or higher, responsible for direct delivery of all contracted services.
• Proven track record of strong leadership, organizational skills, and team-building in a large environment.
• Knowledge of computers with ability to use Excel and Word.
• Good command of the English language and ability to communicate clearly and pleasantly with guests, both in person and by telephone.
• Thorough knowledge of hotel services and facilities.
• Professional image and personality exuding confidence and leadership skills.

Pay

$60,000 - $65,000 per year

Schedule

Full Time