BOS Passenger Service Agent - Bilingual: English and Portuguese, Vietnamese, Cambodian, Korean or Spanish
Job Summary
Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned.
Requirements
- Written and verbal professional fluency in English and at least one of the following languages is required: Portuguese, Vietnamese, Cambodian, Korean or Spanish.
- Good command of the English language both verbal and written
- A high school diploma or GED equivalent
- Relevant work experience in customer service
- Excellent communication skills (written and verbal) in country specific language
- Commitment to continuous improvement
- Self-motivated and able to work independently
- Attentive to detail and numerate
- Able to follow processes and procedures and apply a flexible approach when required
- Ability to type and learn airline specific computer reservation/ticketing software
- Willingness to work in inclement weather
- Speak Portuguese, Vietnamese, Cambodian, Korean or Spanish
Benefits
The expected pay rate is $20/hr. Various shifts available to accommodate your schedule.
Pay
$20/hr
Schedule
Various shifts available to accommodate your schedule.
About the Role
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.