Bookseller - PT

About the role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products. Equally, you are an essential part of the bookstore team in maintaining the attractive presentation of the store and in ensuring its efficient running. You help unpack and shelve deliveries and tidy our displays. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

Responsibilities

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when able, being flexible and responsive to store needs (open early mornings to late evenings, weekends, most holidays).
• Approach work with positivity and purpose, performing assigned tasks with energy and reliability.
• Be supportive and considerate of colleagues, helping others and showing kindness.
• Remain cheerful with customers, consistently going out of your way to assist them.
• Show aptitude and willingness to learn new skills and acquire store knowledge.
• Enjoy being a bookseller.
• Master operational competencies: use varied technology (registers, computers, tablets, programs); develop strong merchandising skills; develop effective visual merchandising for gifting, toys, and other categories; run a register competently; support receiving/unpacking of deliveries and accurate shelving; find books/products using knowledge, colleagues, BookMaster, and information tools; support the café team when needed; understand loss prevention and de‑escalation techniques; identify theft and seek support for problematic behavior.
• Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.
• Work in other stores as needed to support the wider cluster.
• Develop book knowledge across fiction, nonfiction, and children’s sections; maintain attractive displays; make effective book recommendations; support sales objectives (Monthly Picks, Book of the Year, Membership, preorders, etc.).
• Build expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music and movies, and Newsstand; use this knowledge to maintain sections, backstock, and assist customers.
• Share knowledge with customers and colleagues to support key sales objectives and new releases.
• Advance toward Senior Bookseller as skills and expertise develop.
• Comply with all company policies and procedures.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility to fill scheduling gaps and respond to store needs.
• Positive, willing approach to work; performs tasks with purpose and energy.
• Supportive and considerate toward colleagues.
• Consistently cheerful and helpful with customers.
• Aptitude and willingness to learn new skills and store knowledge.
• Genuine enjoyment of being a bookseller.

Skills

• Proficient use of varied technology: registers, computers, tablets, programs, and other tools.
• Strong merchandising skills to maintain book presentation and store cleanliness.
• Effective visual merchandising for gifting, toys, and other product categories.
• Competent register operation for quick, reliable customer service.
• Ability to support receiving, unpacking, and accurate shelving of deliveries.
• Skill in locating books and products using personal knowledge, colleagues, BookMaster, and information tools.
• Willing and effective support of the café team when needed.
• Understanding of loss prevention procedures and de‑escalation techniques.
• Physical stamina for prolonged standing, bending, lifting, and walking.
• Ability to work across multiple store locations as needed.
• Developing book knowledge across fiction, nonfiction, and children’s categories.
• Ability to make effective book recommendations and support sales objectives.
• Knowledge of Educational Toys and Games, Specialty Games, Hobby and Collectibles, music, movies, and Newsstand.
• Skill in using product knowledge to maintain sections, backstock, and assist customers.

Benefits

• Less than 20 hours/week: Employee Discount, E