Bookseller - PT

About the role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products.

Responsibilities

You will be part of a busy team and will be required to master the operational competencies of a Barnes & Noble bookseller. This includes:

• Using varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently
• Developing strong merchandising skills to maintain the book presentation and cleanliness of the store
• Developing effective visual merchandising skills to maintain the presentation in gifting, toys and our other product categories
• Running a register competently to serve customers quickly and reliably
• Supporting the receiving and unpacking of deliveries, and the efficient and accurate shelving that follows
• Finding books and other products with ease and accuracy, using a combination of your own knowledge or that of your colleagues, BookMaster and the available information tools
• Supporting the café team willingly and effectively when needed
• Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store

Requirements

To be successful in this role, you should have what we term to be good “behaviors,” including:

• Maintaining reliable and punctual attendance for scheduled shifts
• Filling scheduling gaps when you are able, being flexible and responsive to the needs of the store
• Being positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably
• Being supportive and considerate of colleagues, going out of your way to help others on the team and showing them kindness
• Being always cheerful with customers, consistently going out of your way to help them
• Showing aptitude and willingness to learn new skills and acquire new knowledge in the store

Qualifications

This work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you are able and this is needed, collaboratively supporting the wider Cluster.

Skills

As you gain experience, you should expect your bookselling knowledge and skills to develop. This includes building book knowledge of the subjects and categories we stock, making effective book recommendations to customers, and learning how to sell books in a positive way appreciated by customers.

Benefits

Benefits vary depending on the number of hours worked per week. For those scheduled to work less than 20 hours per week, benefits include Employee Discount, EAP, and Sick Pay. For those scheduled to work between 20 and 29.99 hours per week, benefits include Employee Discount, EAP, Sick Pay, and Paid Time Off. For those scheduled to work 30 hours or more per week, benefits include Employee Discount, EAP, Sick Pay, Paid Time Off, Comprehensive Health Benefits, and more.