Bookseller - PT

About the role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products. You are also responsible for maintaining the attractive presentation of the store and ensuring its efficient running.

Behaviors

We expect you to maintain reliable and punctual attendance for scheduled shifts, fill scheduling gaps when able, and be flexible and responsive to the needs of the store. You should approach work with a positive attitude, perform assigned tasks with purpose and energy, support and consider colleagues, and always be cheerful with customers. You must show aptitude and willingness to learn new skills and acquire new knowledge in the store.

Responsibilities

• Unpack and shelve deliveries and tidy displays.
• Work registers quickly and friendly, ensuring customers receive a highly professional service.
• Maintain operational competencies including using varied technology (registers, computers, tablets, programs, and other tools).
• Develop merchandising and visual merchandising skills to maintain the presentation in books, gifting, toys, and other product categories.
• Support café operations when needed.
• Understand loss prevention procedures and de-escalation techniques, identifying theft and problematic behavior.
• Perform physical tasks including prolonged standing, repetitive bending, lifting, and walking.
• Collaborate with other stores when needed to support the wider Cluster.

Skills and development

As you gain experience, you will build book knowledge across fiction, nonfiction, and children’s books to maintain sections, present books attractively, and make effective recommendations. You will learn to sell books in a positive way, supporting sales objectives such as Monthly Picks, Book of the Year, Membership, and preorders. You will also build expertise in educational toys and games, specialty games, hobby and collectibles, music, movies, and newsstand, using this knowledge to maintain sections, manage backstock, and assist customers.

Career progression

As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance to the role of Senior Bookseller, where you will take on new challenges and gain further opportunities for growth.

Benefits

• Less than 20 hours per week: Employee Discount, Employee Assistance Program (EAP), and Sick Pay.
• 20 to 29.99 hours per week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit, and 401(k) with Company Match.
• 30 hours or more per week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement.

All benefits are provided in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location/state regulations.