Bookseller - FT

About the role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way, connect readers with the right titles and products, and maintain the store's attractive presentation and efficient operation.

Responsibilities

• Greet customers warmly, answer questions, and assist them in finding products.
• Unpack and shelve deliveries, tidy displays, and maintain store presentation.
• Operate registers efficiently to provide quick and friendly service.
• Develop merchandising skills for books, gifts, toys, and other product categories.
• Support receiving, unpacking, and accurate shelving of inventory.
• Locate books and products using store tools, personal knowledge, or colleague assistance.
• Assist the café team when needed.
• Understand and apply loss prevention procedures and de-escalation techniques.
• Build expertise in fiction, nonfiction, children’s books, educational toys, games, collectibles, music, movies, and newsstand products.
• Make effective book recommendations and support key sales initiatives (e.g., Monthly Picks, Book of the Year, Membership, preorders).
• Demonstrate reliable attendance, flexibility, and a positive attitude toward assigned tasks.
• Support colleagues and contribute to a collaborative team environment.
• Learn and apply new skills and knowledge to enhance store operations.

Requirements

• Prolonged standing, repetitive bending, lifting, and walking as part of daily tasks.
• Willingness to work varied shifts, including early mornings, late evenings, weekends, and holidays.
• Flexibility to fill scheduling gaps and support store needs.
• Comfort using technology such as registers, computers, tablets, and store programs.
• Ability to work in other stores if needed to support the wider team.
• Compliance with all company policies and procedures.

Skills

• Strong customer service orientation with a cheerful and helpful demeanor.
• Ability to learn new skills and adapt to changing store needs.
• Teamwork and collaboration with colleagues.
• Effective communication and problem-solving abilities.
• Attention to detail in merchandising, shelving, and inventory management.
• Willingness to develop expertise in books and other product categories.

Benefits

• For employees scheduled to work less than 20 hours per week: Employee Discount, EAP, and Sick Pay.
• For employees scheduled to work 20–29.99 hours per week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit, and 401(k) with Company Match.
• For employees scheduled to work 30+ hours per week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental, and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement.

All benefits are provided in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location and state regulations.

Pay

An employee in this position can expect an hourly rate starting at $15.25, depending on experience, seniority, geographic location, and other factors permitted by law.