Bookmobile Library Manager

About the Role

Oversees the daily operation of the Bookmobile. Performs circulation duties and assists Library customers. Oversees and directs staff in library functions such as helping customers, processing materials, scheduling, preparation of manager reports, and various administrative tasks. Reports to the Director of Library and/or Assistant Director of Libraries.

Responsibilities

• Oversees the overall organization, effectiveness, and efficiency of outreach services
• Performs customer service tasks such as answering the phone, answering directional questions, and assisting customers on the bookmobile
• Monitors and enforces safety and behavior rules when patrons are on the bookmobile
• Assists with interviews and hiring for staff
• Supervises assigned staff, including library assistants
• Manages, reviews, and evaluates staff
• Assigns workloads, establishes work schedules, and sets duties of employees
• Addresses employee problems and complaints
• Trains employees regarding duties and library policies and procedures
• Oversees staff usage of sick and vacation leave time
• Develops, oversees, and implements bookmobile public and facility site visits
• Processes payments, reconciles cashiering drawer, and prepares deposits
• Prepares monthly manager reports, statistics, incident reports, and general correspondence
• Plans yearly budget requests and quarterly supply requests
• Prepares and submits quarterly supply inventory
• Monitors condition of bookmobile and coordinates improvements and repairs with Library Courier
• Resolves customer complaints
• Performs circulation tasks such as checking in/out library materials, processing new items, checking in courier delivery, collecting fines, processing patron requests, issuing new cards, and processing new books and periodicals
• Performs collection maintenance such as shifting, discarding, and weeding
• Rotates Bookmobile collections on a regular basis to keep the collection fresh for patrons
• Coordinates Books-by-Mail Service
• Serves as a liaison with community groups, facilities, and media, as required
• Attends community events including but not limited to parades and festivals
• Responsible for driving the vehicle, as shared with the Bookmobile Library Assistant
• Assists with Library services at branch locations, as needed
• Pursues professional development and training opportunities for self and staff
• Updates and maintains a comprehensive list of Safety Data Sheets (SDS)
• Shelves materials
• Performs other related duties as assigned

Requirements

• Excellent verbal and written communication skills to effectively convey information to staff, other County employees, and the public
• Ability to understand and receive directions and assignments from supervisors
• Ability to tactfully and effectively handle requests, suggestions, and complaints
• Excellent computer skills
• Excellent customer service skills
• Knowledge of general operations of the Library department as related to the position
• Ability to apply knowledge to situations as they arise and make independent judgments in the absence of supervision
• Ability to learn and utilize new skills and information to improve job performance
• Ability to interact effectively with Library staff, County staff, and the public in a professional manner
• Bachelor’s degree and three to five years of library experience, and/or an equivalent combination of education, training, and experience
• Capable of driving and maneuvering a 30-foot vehicle in traffic and tight spots
• Physically able to operate a variety of machines and office equipment
• Must pass required pre-employment physical and background check
• Must be able to follow Horry County Government and Library policies and procedures

Pay

$46,535.34 annually