Bookkeeping & Admin Clerk

About the role

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities.

This is an entry-level position with primary responsibility for performing day-to-day accounting tasks for multiple community associations. Job ID: #LK-PK1

Responsibilities

Daily

• Post checks
• Fill out Financial Update forms
• Fill out Resale Package forms
• Answer phone calls
• Respond to e-mails
• Process settlements
• Handle resales/new sales
• Process foreclosure/bankruptcy items
• Process ownership changes
• Order individual coupons
• Prepare temporary/coupon books
• Process address changes
• Process NSF chargebacks and send letters to homeowners
• Adjust accounts based on late fees and misapplied payments
• Batch A/R and miscellaneous deposits
• Process reimbursable items back to CMC
• Handle all copies, faxes, scans, hand-processed checks, settlements, etc.

Weekly

• Process lockbox (processing center at bank)
• Handle exception checks — date stamped date received at bank and distributed to appropriate bookkeeper
• Process correspondence — date stamped date received at bank and distributed to appropriate bookkeeper

Monthly

• Process VA Deferred over 45 days: apply to homeowners' accounts and CMC's reimbursable
• Process VA Deferred — Resale Packages and Financial Updates
• Send friendly reminders (depending on association's cutoff)
• Adjust accounts for late fee waivers for new owners
• Review for accounts at Exhibit B status
• Process Exhibit B — certified letter prior to accounts being turned over to attorney
• Prepare monthly lead sheets (information tying together all adjustments, charges, credits, etc. that occurred throughout the month)
• Review for errors

Other duties as requested.

Requirements

• High School Diploma or GED required
• 1+ year of entry-level bookkeeping experience (AP, AR, billing, collections)
• 1+ year of directly related or closely related experience
• Prior accounting and reconciliation experience preferred
• Analytical skills to evaluate, prioritize, and categorize data in various forms and formats
• Ability to perform calculations and analysis used in basic accounting
• Knowledge of accounting principles, practices, and procedures
• Proficient knowledge of Microsoft Office products (Word, Excel, Outlook, etc.)
• Experience using TOPS Software a plus
• Proficient knowledge of conflict resolution techniques
• Professional communication skills (phone, interpersonal, written, verbal)
• Self-motivated, proactive, detail-oriented, and a team player
• Strong time management and time-critical prioritization skills

Pay

$16–$17 per hour.