Booking Operations Coordinator

About the role

A Booking Operations Coordinator at JAK Travel Agency will work directly on booking accuracy in support of custom cruises, tours, destination celebrations, groups, reservations, and traveler follow-through. The position emphasizes accuracy and traceable follow-through over superficial speed.

Responsibilities

• Maintain the Booking Operations Coordinator workflow by helping the team flag booking exceptions before they become traveler problems.
• Track the Booking Operations Coordinator workflow by helping the team create or update reservation records carefully.
• Own the Booking Operations Coordinator workflow by helping the team verify names, dates, rates, and confirmation details.
• Coordinate the Booking Operations Coordinator workflow by helping the team track pending supplier responses.
• Review the Booking Operations Coordinator workflow by helping the team document changes and cancellation conditions.

Working Strengths

• Use Travel Documentation and Cruise and Tour Support confidently when carrying out booking operations coordination.
• Apply Reservation Support without losing track of exceptions, owners, or deadlines.
• Document Fare and Rate Review decisions clearly enough that another teammate can follow the reasoning.
• Use sound judgment around Hotel Reservations, especially when escalation is required instead of assumption.

Role Outcome

Success means booking accuracy is current, exceptions have owners, and another authorized teammate can continue the work without reconstructing the history.

Qualifications

Associate level. 100% remote within the United States.

Pay

Base salary: $42,000–$62,000 per year.

Schedule

Full-time.