Booking Coordinator
Project Expedition · United States · 1 wk ago
RemoteRemoteCustomer Service$42k–$62k/yrFull-time
This is a 100% remote, full-time role open to candidates in the United States.
About the role
The position supports online tours and activities, excursion bookings, travel-advisor support, supplier coordination, customer service, product operations, and marketplace workflows.
Responsibilities
- Coordinate travel requests, reservation details, itinerary updates, and customer follow-up using approved online systems.
- Maintain accurate traveler preferences, booking records, supplier confirmations, dates, and schedule changes.
- Research and organize travel options so customers and internal teams can make informed decisions.
- Communicate confirmations, changes, documentation needs, and next steps by email, phone, chat, or approved messaging tools.
- Resolve routine booking or service issues remotely and document actions, outcomes, and escalation needs.
Requirements
- Strong written communication and dependable professional follow-through.
- Comfort working independently in a 100% remote environment with clear deadlines and documented procedures.
- Ability to use common business tools such as email, spreadsheets, shared documents, CRM or web-based systems.
- Careful attention to accuracy, confidentiality, record quality, and task completion.
- Ability to learn role-specific systems and communicate questions, exceptions, or status updates promptly.
Skills
Strong candidates for the Booking Coordinator position will be comfortable using skills such as:
- Reservation Systems
- Travel Planning
- Itinerary Planning
- Customer Service
- Booking Management
- Travel Operations
- Destination Research
- Vendor Coordination
Employment Details
- Work arrangement: 100% remote within the United States.
- Employment type: Full Time.
- Experience level: Associate.
Pay
Base compensation: $42,000–$62,000 per year, depending on experience and qualifications.
For this posting, all assigned duties are designed to be completed through approved online systems, phone, email, chat, shared documents, or other digital collaboration tools.