Booking Manager - Mount Laurel, NJ

Job Summary

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Essential Duties and Responsibilities

• Attend incoming emails, phone calls or in-person requests.
• Assist with bookings.
• Oversee all booking specialists and booking coordinators.
• Ensure the weekly summary and Tririga match for the rest of the week.
• Ensure the weekly catering order is up to date daily with new orders/changes.
• Build front desk weekly schedule.
• Check that Booking Specialists have updated the weekly summary and shared the next week's event report with facilities management.
• Attend weekly summary meeting (BEO).
• Ensure the weekly summary has been printed and the new summary has been shared with the entire team.
• Check with the booking specialist for the weekly catering order list (ensure the order is put through by 12 pm).
• Check that the front desk registers external guests.
• Build BEO's and send out quotes when requested.
• Assist with events, follow up on details, and attend to virtual meetings.
• Work on any VIP events/inquiries.
• Oversee room configurations before an event.
• Log FM tickets if necessary.
• Register food vendors with building facilities for access.
• Update vendor list and review if COI needs to be updated.
• Review the supplies list if something needs to be ordered through Ariba/ Archway.
• Aid in preparation of day-of and future events notes for staff (including setup, deliveries/pickups, run of show, and other need-to-know info) and brief staff as needed.
• Make sure to enter details on the event checklist.
• Request staff for events, including bartender, catering attendant & captain.
• Brief run-through of the show to staff before an event.
• Openning event, checking in with client and ensuring all details are in place.
• Request outstanding statements to vendors.

Health and Safety Responsibilities

• Ensure all health and safety logs are up to date and accurate.
• Ensure safety supplies have been ordered.
• Check receiving log and daily temperature logs are accurate.
• Monthly Chat moment – the website is updated as well.
• Safety Moment – weekly huddles.
• Make sure the team is keeping records of food delivery.
• Quality Assurance Records are kept up to date.
• Safety moment meeting with the booking & catering team.
• Safety walkthrough: make sure the team follows health & safety protocols.
• Review if there's any training pending for associates.

Benefits

Associates at Restaurant Associates are offered many fantastic benefits including Medical, Dental, Vision, Life Insurance/ADD, Disability Insurance, Retirement Plan, Paid Time Off, Holiday Time Off (varies by site/state), Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs), Paid Parental Leave, Personal Leave, and more. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.