Reservations Manager
Wequassett Resort and Golf Club · Harwich, MA · 3 mo ago
On-siteManagement$75k–$85k/yrFull-time
Key Responsibilities
- Oversee the day-to-day operations of the Reservations department, ensuring timely, accurate, and professional handling of all guest inquiries and bookings
- Maintain Forbes Five-Star standards in every interaction, providing personalized, anticipatory service
- Maintain Forbes Five-Star standards in every interaction, providing personalized, anticipatory service
- Maintain Forbes Five-Star standards in every interaction, providing personalized, anticipatory service
- Partner closely with the Director of Revenue Management to monitor room availability, rate strategies, and booking pace
- Manage inventory across all channels, ensuring accuracy and alignment with revenue objectives
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