Booking Coordinator
Fly My Group · United States · 5 days ago
RemoteRemoteCustomer Service$49k–$56k/yrFull-time
This is a full-time, 100% remote position open to candidates throughout the United States.
Responsibilities
- Create reservations using approved booking, supplier, or travel-management systems.
- Verify traveler names, dates, routes, room or fare details, pricing, and required information before confirmation.
- Send confirmations, itinerary details, payment or deadline information, and relevant service instructions across group airfare and traveler operations.
- Process approved changes, cancellations, rebookings, or schedule updates and document all changes.
- Coordinate routine reservation issues with suppliers, travelers, and internal travel teams.
- Maintain accurate booking notes, confirmation numbers, deadlines, and supporting travel records.
Requirements
- Strong attention to detail, customer communication, data-entry, and organization skills.
- Comfort using reservation, travel, CRM, email, spreadsheet, or supplier systems.
- Ability to verify names, dates, fares, room details, and booking restrictions accurately.
- Clear communication when explaining confirmations, changes, deadlines, or next steps.
- Reliable follow-through on open booking or supplier issues.
- A pre-employment background check is required.
Pay
$48,500 - $55,500 per year