Booking Clerk, Pain Management (TEMP)

Purpose of Position

Books, plans and coordinates activities related to the daily Pain Center Procedure Rooms schedule.

Description

Captures and organizes the Pain Center physicians' schedule for procedure rooms. Schedules cases based on pain management procedures and equipment needs. Performs secretarial duties to support administrative and medical staff. Verifies insurance coverage at appointment scheduling and again at check-in. Ensures compliance with payor policies, procedures, and regulations by obtaining and tracking prior authorizations, referrals, and notifications. Manages patient files, registers patients, processes charges, and schedules appointments. Handles phone inquiries, mails, and follows up on outstanding notifications. Enters data into the EMR system accurately and promptly. Collects and processes patient payments and provides receipts. Participates in collaborative meetings and projects. Consistently delivers service excellence to patients, families, visitors, volunteers, and colleagues, reflecting Cape Cod Hospital's CARES values: compassion, accountability, respect, excellence, and service.

Qualifications

• High School Diploma or GED required
• Successful completion of Medical Terminology course with a Grade C or better, or pass medical terminology challenge exam with 80% or better
• 1 year current patient registration experience
• 1 year secretarial experience in a medical environment
• Keyboarding at 30 wpm
• Knowledge of third-party billing
• Previous scheduling experience preferred

Schedule Details

TEMP, 16 Hours Per Week, Mon-Fri, 8-Hour Shifts: 7:30a-3:30p, 8:30a-4:30p & 9:30a-5:30, No Weekends and No Holidays

Organization

Cape Cod Hospital

Primary Location

Massachusetts-Hyannis

Department

CCH-Pain Management