Boiler Mechanic Boston | Philadelphia

About the role

We are a family owned and operated company in business since 1920, where you can make a difference.

Reports to: Service Division Supervisors / Territory Manager

Responsibilities

• Provide technical assistance as needed to customers or other employees. This includes providing troubleshooting assistance over the phone, supplying documentation and follow-up to ensure timely and effective customer support. Provide equipment operations and maintenance training to customers.
• Daily complete a Service Report in the manner outlined in the Services Policy Handbook.
• Access company server and Apps to upload and download documentation, service reports, product manuals, and electrical/mechanical prints.
• Install, start-up, and service on an as needed basis all equipment sold by company in addition to any customers’ equipment company Services wishes to take the responsibility for. All work performed must be in compliance with company standards and policies and comply with all the applicable codes as stated by the authority having jurisdiction in the area where the work is being performed.
• Promote the sales of maintenance contracts, spare parts and/or new equipment.
• Configure and program as instructed by engineering any controls or systems being commissioned or serviced by company Services. Supply home office Engineering all updated configurations, programs, marked up prints, etc.
• Provide tangible feedback via a “Blind Field Service Reports” and QC reports to engineering on the operation and performance of new equipment, control panels and design concepts.
• Perform electrical troubleshooting on boiler and fuel oil control systems and field devices.
• Self-motivated study of current and new equipment and technical control and operation of combustion and fuel oil systems.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule

• Holidays
• Monday to Friday
• Overtime

Education

• Bachelor's (Preferred)

Experience

• Field service: 2 years (Required)

Willingness to travel

75% (Preferred)

Work Location

In person