Boeing Support Technician

Job Type

Description

Position Summary

Performs repairs and modifications on aircraft seats and components. Provides a variety of on-site technical support tasks at the Boeing customer site.

Essential Duties and Responsibilities

• Utilizes blueprints, Customer Maintenance Manuals, repair orders and other related technical data, performs repairs and modifications on seats.
• Maintains status logs on all items requiring repair. Documents and follows internal processes for receipt, repair, handling, storage, packing, preservation and delivery of repair parts.
• Orders, receives and stocks parts from Germany. Keeps track of all items and the status of all parts under repair and all other customer-supplied product.
• Completes all related documentation required by the Company, the FAA and the customer.
• Communicates with customers and engineers concerning the status of repairs.
• Handles and investigates BFE (Buyer Furnished Equipment) issues in a manner that ensures customer satisfaction while minimizing the cost to the Company.
• Attends customer production meetings, and assists customer maintenance operations in the removal, repair and reinstallation of RECARO seats.
• Counsels customer maintenance personnel on the various aspects of RECARO seats.
• Travels to Boeing to repair seats, resolve customer concerns as well as engineering discrepancies.
• Provides input to Engineering concerning seat component design issues, proposals and revisions.
• Follows-up on changes to drawings and other documentation.

Requirements

Qualifications

• Education: High school diploma or GED equivalent required.
• Experience: 0-2 years of repair and inspection experience in a FAA Repair Station environment.
• Flexible Hours: Must be able to work flexible hours as needed.
• Overtime and Travel: Must be able to work overtime and infrequent travel required on short notice.
• Driver's License: Must have a valid driver’s license.
• Reading and Interpretation: Must be able to read and interpret detailed drawings and specifications.
• Measurement and Adjustments: Must be able to accurately measure and make adjustments to meet specifications.
• Tools: Must be able to use rivet machine, air tools, hammers, clamps, wrenches and various other assembly tools.
• Accuracy and Attention to Detail: Requires a high degree of accuracy and attention to detail.
• Communication: Must have good communication skills.