Jobs · Sales · New York

BODYROK Front Desk/Sales Advisor

BODYROK · New York, NY · 3 wk ago
On-siteSalesFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Let's extract content. The posting: "BODYROK offers high-intensity, low-impact Pilates workouts that tone, sculpt and redefine your body and mind in just 40-50 minutes! BODYROK is a rapidly growing company looking for like-minded fitness enthusiasts. At BODYROK we are committed to our mission of helping people--team members and members alike--to become the best version of themselves. We're looking for committed and dedicated individuals to help grow our business so that we can share the promise of BODYROK with more people. The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, you’ll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases. Additionally, you are expected to: Deliver the BODYROK Service Promise; contribute to running a clean, friendly, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code.Assist members/guests in-person when they are in the studio and over email as inquiries come in.Keep a clean and orderly studio by maintaining bathrooms, changing rooms, towels/laundry, and trash.Initiate tasks and perform duties without direction/micromanagement.Monitor incoming emails and ensure proper check-in procedures are followed. Your earning potential via commission is limited only by your own personal drive and willingness to succeed. This position is an hourly position that provides a base hourly rate plus the potential to earn additional compensation for each sale you complete. No limits, no thresholds: just unlimited commissions. Essential Duties & Responsibilities: Member and Guest Check-in ComplianceGreet all incoming members and guestsEnsure all check-in procedures are followedThank guests for coming as they exitSalesCreate new business internally through member promotions, referrals, and inquiriesPromote specials to current and future guestsReach out to existing and potential members via email for sales opportunitiesReconcile and report all incoming and outgoing transitionsSuccessfully attain personal sales revenue targetsCustomer Service & OperationsTour potential members through the studio and connect guests to the facility, equipment, services, and amenitiesHandle member service issues to include: change of address, electronic funds setup or change, and questions regarding billings and paymentsUpdate Supply Request Log and Maintenance Log (depending on the issue)Promote and sell merchandiseKeep the front desk area and entryway clutter-free, orderly and cleanPerform general cleaning duties to include hourly bathroom room and studio checksFollow up with members that have enrolled to ensure we are exceeding expectationsProvide the highest level of customer service possible when communicating and interacting with guests Qualifications: 1-2 years of customer service or sales experience preferred1-2 years MindBody software experience preferredCompetitive drive to succeed in commission sales and performance-based cultureExcellent customer service skillsKnowledge of sales practices and techniquesIndependent, self-starter with strong organizational skillsBasic computer skillsStrong communication skills in both oral and writtenOrganized and detail-orientedFriendly, warm, compassionate, and welcoming personalityEasy to talk to and comfortable around new peopleFlexible availability early as 5am and late as 10pm - a must Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays) Certifications / Educational Requirements: High School Diploma or GED required Physical Requirements: The employee occasionally sits, walks, kneels, and reaches with hands and armsAbility to lift and/or move up to 25 lbs. Work Environment: While performing the duties of this job, regularly exposed to moving mechanical partsThe noise level in the studio environment is loudMust be comfortable interacting with people and making them feel welcome This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant." We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. There's none of those. We need to produce sections: About the role (maybe a brief description), Responsibilities (list), Requirements (maybe qualifications?), Skills, Benefits, Pay, Schedule. We need to include only sections with real specific content. Let's extract: About the role: The first paragraph(s) describing the role: "BODYROK offers high-intensity, low-impact Pilates workouts... The Studio Advisor provides customer service support... As our Studio Advisor, you’ll generate revenue..." That's about the role. Responsibilities: The "Essential Duties & Responsibilities" list: Member and Guest Check-in Compliance, Sales, Customer Service & Operations. We need to list each bullet. Qualifications: "Qualifications:" section includes 1-2 years of customer service or sales experience preferred, 1-2 years MindBody software experience preferred, Competitive drive to succeed in commission sales and performance-based culture, Excellent customer service skills, Knowledge of sales practices and techniques, Independent, self-starter with strong organizational skills, Basic computer skills, Strong communication skills in both oral and written, Organized and detail-oriented, Friendly, warm, compassionate, and welcoming personality, Easy to talk to and comfortable around new people, Flexible availability early as 5am and late as 10pm - a must, Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays). Certifications/Educational Requirements: High School Diploma or GED required. Physical Requirements: The employee occasionally sits, walks, kneels, and reaches with hands and arms; Ability to lift and/or move up to 25 lbs. Work Environment: While performing the duties of this job, regularly exposed to moving mechanical parts; The noise level in the studio environment is loud; Must be comfortable interacting with people and making them feel welcome. Pay: "Your earning potential via commission is limited only by your own personal drive and willingness to succeed. This position is an hourly position that provides a base hourly rate plus the potential to earn additional compensation for each sale you complete. No limits, no thresholds: just unlimited commissions." Thus we have Pay info: base hourly rate plus commission per sale. No specific numbers. The rule says: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Here we have some info: base hourly rate plus commission per sale. That's specific enough? It doesn't give a number but says base hourly rate plus commission per sale. Is that considered filler? It's not "commensurate with experience" etc. It's a statement about compensation structure. I'd say it's specific enough to include Pay section. Schedule: There's mention of flexible availability early as 5am and late as 10pm - a must; Must be available to work at least 2 weekend days per month. That's schedule info. So we can include Schedule section. Benefits: Not mentioned. No benefits listed. So we should not include Benefits. Skills: Could be derived from qualifications? But we have a Skills section maybe separate from Qualifications. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Skills). We need to decide what to include. We have Qualifications (including experience, certifications, etc). We could also have Skills (like communication skills, organizational skills, etc). But we might combine. The instruction says prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Qualifications (which includes skills, certifications, physical requirements, schedule?), Pay, Schedule. But we also have Schedule separate. Could combine schedule into Qualifications? But schedule is separate heading allowed. We'll include Schedule. We need to avoid repeating job title as heading. Not needed. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits, and

    for prose. We need to preserve all substantive information; do not invent or summarize away detail. We need to output only HTML fragment. Let's craft sections:

    About the role

    BODYROK offers high-intensity, low-impact Pilates workouts that tone, sculpt and redefine your body and mind in just 40-50 minutes. BODYROK is a rapidly growing company looking for like-minded fitness enthusiasts. At BODYROK we are committed to our mission of helping people--team members and members alike--to become the best version of themselves. We're looking for committed and dedicated individuals to help grow our business so that we can share the promise of BODYROK with more people. The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, you’ll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases.

    That seems good.

    Responsibilities

    • Member and Guest Check-in Compliance: Greet all incoming members and guests; ensure all check-in procedures are followed; thank guests for coming as they exit.
    • Sales: Create new business internally through member promotions, referrals, and inquiries; promote specials to current and future guests; reach out to existing and potential members via email for sales opportunities; reconcile and report all incoming and outgoing transitions; successfully attain personal sales revenue targets.
    • Customer Service & Operations: Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities; handle member service issues (change of address, electronic funds setup or change, questions regarding billings and payments); update Supply Request Log and Maintenance Log (depending on the issue); promote and sell merchandise; keep the front desk area and entryway clutter-free, orderly and clean; perform general cleaning duties (hourly bathroom and studio checks); follow up with members that have enrolled to ensure expectations are exceeded; provide the highest level of customer service possible when communicating and interacting with guests.
    Note: Need to preserve all details. The original had some run-on sentences; we split into bullet points but keep content.

    Qualifications

    • 1-2 years of customer service or sales experience preferred
    • 1-2 years MindBody software experience preferred
    • Competitive drive to succeed in commission sales and performance-based culture
    • Excellent customer service skills
    • Knowledge of sales practices and techniques
    • Independent, self‑starter with strong organizational skills
    • Basic computer skills
    • Strong communication skills in both oral and written
    • Organized and detail‑oriented
    • Friendly, warm, compassionate, and welcoming personality
    • Easy to talk to and comfortable around new people
    • Flexible availability early as 5 am and late as 10 pm – a must
    • Must be available to work at least 2 weekend days per month (e.g., 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays)
    • High School Diploma or GED required
    • The employee occasionally sits, walks, kneels, and reaches with hands and arms
    • Ability to lift and/or move up to 25 lbs.
    • While performing the duties of this job, regularly exposed to moving mechanical parts
    • The noise level in the studio environment is loud
    • Must be comfortable interacting with people and making them feel welcome

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