Body Care Manager

USD $23.62/Hr. – The Body Care Manager oversees the successful operation and profitability of the Body Care department, trains and directs staff, and fulfills Manager on Duty (MOD) responsibilities on a scheduled basis.

Responsibilities

• Provide world-class customer service as the top priority.
• Exemplify integrity, responsibility, and excellence while adhering to all policies.
• Create an inviting, fully stocked, and shoppable department.
• Order products for the Body Care department and maintain accurate inventory levels.
• Manage department profitability, including minimizing shrink and maximizing effective purchasing.
• Ensure all in-stock products meet company standards.
• Offer and follow up on special orders.
• Merchandise shelves, endcaps, and dynamic displays.
• Manage and participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
• Train and monitor department personnel, including assigning and following up on tasks.
• Work with other department managers to cross-train staff.
• Conduct active and passive product demonstrations.
• Assist in interviewing and hiring for department needs.
• Work with the store manager to address performance and disciplinary issues.
• Open and close the store, including DSR and closing cash processes.
• Handle register functions, including backup cashiering, managing returns, addressing complaints, and covering shift changes.
• Maintain the safety and security of customers and employees.
• Manage business disruptions such as loiterers, solicitation, emergencies, or bathroom misuse.
• Answer customer questions per company standards, including Structure/Function statements.
• Continually increase product knowledge.
• Use SAP, inventory management software, BEx reports, and other IS programs as needed.
• Work a flexible schedule based on store needs, including evenings, weekends, and holidays.
• Work five days per week, 40 hours total, and attend mandatory store meetings.

Requirements

• High school diploma or GED preferred.
• 1-2 years of retail experience in a grocery or natural foods environment (preferred).
• 1-2 years of supervisory experience (preferred).
• Ability to pass and maintain food safety training/certifications as required by law.
• Ability to manage changing priorities and stay focused on tasks.
• Strong sense of urgency in completing tasks.
• Excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Cashier trained and able to count currency.
• Proficient in MS Word, Excel, and Outlook.

Benefits

• Birthday Bonus Pay.
• Vitamin Bucks (up to $2,080 annually as store credit).
• Holiday Pay for 5 holidays (stores closed).
• Paid Time Off (sick days and vacation) that increases with tenure.
• Paid Nutrition Education.
• good4u Crew Member Discount.
• {N}power Program (customer appreciation and rewards).
• Regular, scheduled pay increases.
• Advancement opportunities and career development.
• Health and Wellness Program.
• Employee Assistance Program (EAP).
• Employee Referral Program.

Benefits for Full-Time Crew Members (30+ hours/week)

• Medical, Dental, and Vision Insurance.
• Paid Parental Leave.
• Paid Medical Leave (through company-paid short-term disability insurance).
• Company-Paid Short-Term Disability Insurance.
• Company-Paid Life Insurance.
• Voluntary Benefits (Hospital Indemnity, Accident Insurance, Long-Term Disability, Term Life).
• Retirement Savings Plan (401k) with discretionary company match.
• Healthcare and Dependent Care Flexible Spending Account (FSA).
• Health Savings Account (HSA) with company match.

Physical Capabilities and Environmental Demands

Physical Requirements:

• Constantly lift or carry up to 10 lbs.
• Frequently lift or carry 11-20 lbs.
• Occasionally lift or carry 21-50 lbs. (and 51-100 lbs. with a team lift).
• Frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
• Constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the shift.
• Frequently reach above chest level.
• Occasionally sit, squat, kneel, climb, and use a computer for data entry.

Environmental Requirements:

• Frequently work with sharp tools, dust, fumes, and congested worksites.
• Occasionally work with noise, cold, heat, humidity, outside conditions, heights, and contact stress.