Jobs · Customer Service

Bodily Injury Adjuster (Extended Handler) - National General

National General · United States · 1 wk ago
RemoteRemoteCustomer Service$50k–$86k/yrFull-time

Key Responsibilities

  • Determines subrogation or fraud potential and how to handle for complex cases
  • Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
  • Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
  • For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims
  • Recognizes and identifies body parts of a vehicle and understanding other potential property damage
  • Identifies customer needs and works to meet those needs using appropriate customer service skills

Supervisory Responsibilities

This job does not have supervisory duties.

Skills

  • Auto Insurance Claims
  • Automobile Accidents
  • Bodily Injury Claims
  • Case Management
  • Claims Administration
  • Claims Resolution
  • Claims Review
  • Coverage Analysis
  • Customer Service
  • Injury Assessment
  • Insurance Coverage Analysis
  • Insurance Policies
  • Liability Insurance
  • Liability Investigations
  • Multitasking
  • Negotiation
  • Personal Injury Claims
  • Relationship Management
  • Soft Tissue Injuries
  • Task Management
  • Time Management
  • Time Prioritization

Compensation

Base compensation offered for this role is: BI Adjuster Cons I: $50,000 – $86,400 BI Adjuster Cons II: $56,000 – $93,250 BI Adjuster Sr Cons I: $68,500 -$117,700 Annually and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Benefits

Benefits details are not provided in the given job posting.

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