Boat Sales Consultant (Full Time)

Performs various selling and customer service activities to assist boat and ATV customers in making informed buying decisions.

Responsibilities

• Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
• Engages all customers entering the department in a friendly and timely manner.
• Meets with potential customers to determine their boating and/or ATV needs and provides information to help them make informed buying decisions.
• Maintains current product knowledge using available resources such as product brochures, internet, and training meetings.
• Stays aware of advertised items, current pricing structures, and promotions.
• Adheres to all selling skills training and direction.
• Works cooperatively with the Service Department to ensure seamless delivery to the customer.
• Maintains confidentiality of all sensitive and personal information.
• Prepares the showroom each morning, ensuring proper signage, cleanliness, and presentation of products.
• Generates and manages leads and prospects in the provided Customer Relationship Management (CRM) tool, including entering new customers and documenting follow-up activities.
• Participates in special events such as Boat Shows and Parking Lot events.
• Accurately completes all necessary paperwork required within the selling process.
• Meets and exceeds pre-determined individual monthly sales goals based on employment status, schedule, and historical sales.
• Maintains a clean and professional work area.
• Follows all company policies and procedures.

Requirements

• High school education or equivalent experience.
• Ability to calculate figures such as discounts and percentages.
• Ability to communicate in a friendly and professional manner with customers and coworkers.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Ability to operate computer systems and Point of Sale register systems.
• Able to lift up to 50 pounds and stand for extended periods.

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
• Medical, dental, and vision coverage.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• Voluntary benefits.
• 401k Retirement Savings plan.
• Paid holidays, vacation, and sick time.
• Bass Pro Cares Fund.
• Additional benefits available.