BNA Airport Lot Attendant

About the role

The Lot Attendant is responsible for all janitorial responsibilities for garages and surface lots ensuring they are maintained and cleaned daily. The Lot Attendant will create a welcoming atmosphere for our customers and clients. This Lot Attendant will greet the public in a manner consistent with the LAZ Way, serving as a representative displaying honesty, integrity, accountability, teamwork, and demonstrating excellent communication skills.

Responsibilities

• Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base
• Complete all required paperwork and reports accurately and efficiently to account for any and all collected parking revenues
• Assist customers in lobbies, lanes, and in the parking office; help direct traffic
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to always help
• Keep the parking location clean – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash etc.
• Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers
• Be in correct LAZ Parking uniform, on time, and ready to work when scheduled
• Work with and without supervision and follow directions of supervisors when requests are made
• Inform all people loitering to move off property or call a non-emergency number for police support
• Make sure the location is safe and take care of any potentially hazardous conditions
• Other related duties as assigned

Skills

• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude)
• Ability to work independently and multi-task
• Ability to interpret policies, procedures, and standard business practices
• Demonstrate a sense of urgency and timeliness
• Must be open to feedback, differing opinions and other points of view
• Ability to handle challenging and at times, emotionally charged situations
• Ability to speak, read, and comprehend the English language
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded)

Physical Demands

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 25 pounds
• Ability to stand, walk and run for extended periods of time
• Ability bend, stoop, squat and lift frequently throughout a shift
• Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions

Benefits

• Growth Opportunities
• Paid training
• Free company uniform
• Pay Cards
• We partner with Payactiv
• Medical
• Dental
• Vision
• Life and Disability Benefits
• Supplemental Health
• Health Coaching & Resources (available whether you enroll in LAZ Benefits or not)
• Employee Assistance Program (EAP) – 24/7 access to confidential counseling for you and eligible household members
• Smoking Cessation Program

Pay

$18.00/hour

Schedule

Full-Time - 2pm-10pm