Airport Lot Attendant - McGhee Tyson Airport

Key Responsibilities

• Greet arriving and departing guests in a friendly, professional, and courteous manner.
• Aid customers with parking payment, equipment use, entry and exit procedures, and general parking inquiries.
• Help guests with mobile-app or QR-based parking access when applicable.
• Interact face-to-face with customers to resolve routine questions, concerns, or issues; escalate more complex matters to a supervisor or manager.
• Direct incoming vehicles to available parking spaces and help maintain smooth traffic flow within the parking facility.
• Control traffic at entrances and exits as needed and assist guests who may have forgotten where they parked.
• Conduct routine patrols of the facility and report violations of posted policies to management.
• Process parking fees using POS systems and validations; accurately document tickets, passes, and transactions.
• Collect and handle payments responsibly when required.
• Prepare basic shift reports and maintain accurate operational records.
• Keep the parking facility clean, organized, and free of hazards or obstacles.
• Perform general upkeep such as litter removal and seasonal tasks (e.g., snow removal or salting) as required.
• Properly use and care for parking equipment, tools, and devices.
• Identify and report equipment malfunctions, safety hazards, incidents, or unusual activity to management immediately.
• Follow all company policies, procedures, and safety standards.
• Maintain a professional demeanor when interacting with guests, clients, and team members at all times.

Requirements

• At least 18 years of age
• High school diploma or equivalent
• Valid Driver License with good Driving Record
• Ability to work flexible schedules, including nights, weekends, holidays, and special events
• Must successfully pass a background check, in accordance with company policy and applicable laws
• Able to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security

Physical Demands

• Constantly move around the property by walking for extended periods of time, sometimes for entire duration of shift
• Ability to lift up to 25 lbs
• Ability to perform light physical tasks such as moving cones or picking up debris
• Ability to perform repetitive movements such as handling tickets or operating gates
• Stand for extended periods of time, sometimes for entire duration of shift

Working Conditions

• Work is performed outdoors for extended periods of time including up to the entire duration of shift.
• Employees are subject to environmental conditions including extreme heat and cold weather.
• Protection from weather conditions may be provided, but not necessarily from temperature changes.

Other Duties

Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

• (Full Time Only) Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

(Part Time)

• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.