BMX Program Support Technician- Parks and Recreation

About the role

The City of Port St. Lucie is an equal opportunity employer. This position requires the applicant to successfully pass a drug screening. Please note that this is an external job posting intended for non-city employees. If you are a current city employee applying through this posting, your application will not be reviewed with other internal candidates. In order to be considered with internal candidates, please apply on the internal posting by clicking HERE. The starting pay for this position is $22.28 - $25.63 depending on qualifications.

Responsibilities

• Keeps the mission, vision, and values of the City of Port St. Lucie at the forefront of decision making and action;
• Buils strategic and collaborative relationships and interacts with others in a way that builds confidence and trust;
• Provides excellent customer service by taking action to accomplish objectives, maintains high levels of work and productivity by generating innovative solutions to work situations.
• Provide exceptional customer service that fosters trust and positive engagement.
• Assist Track Operators in maintaining safe operating practices for all users.
• Demonstrate and promote proper and safe use of the track and equipment.
• Aid the loaner bike program as needed. Equipment set up, inventory control, and maintenance.
• Support for BMX-sanctioned events, programs, and leagues by filling in and performing all necessary positions to operate programming.
• Operate equipment including, but not limited to bikes, skateboards, scooters, or similar equipment as required.
• Aid with program registration, scheduling, reporting, and participant communication. Operates registration systems such as MotoMaker and RecTrac to register riders for weekly races and practices and create daily and weekly reports.
• Accept payments and processes receipts for programs and facility rentals. Utilizes RecTrac software and maintains monthly reports regarding memberships and program attendance.
• Aid with program registration, scheduling, reporting, and participant communication. Accept registrations for programs and provides customer service and enters registrations for events and programs.
• Execute basic maintenance tasks as assigned.
• Maintain facility cleanliness to City of Port St. Lucie Parks & Recreation standards by completing appropriate cleaning, maintenance, and upkeep of grounds, track, common areas and structures.
• Maintain facility, inside and outside; performs litter control functions; general janitorial and housekeeping functions; and other manual labor tasks.
• Perform litter control functions; cleans restrooms.
• Facilitate the development of public trust and confidence in the City.

Requirements

• Graduation from an accredited high school or possession of an acceptable equivalency diploma, required.
• Two (2) years of related experience in a skate park, action sports environment, or similar recreational setting required.
• A minimum of three (3) years of computer experience and strong organizational skills are essential; ability to learn new software is preferred.
• One (1) year of experience in customer service is required.

Qualifications

• Knowledge of Microsoft Suite, including but not limited to Excel spreadsheet software and Microsoft Word processing software.
• Ability to work with computers and learn software platforms including MotoMaker and RecTrac.
• Skill in customer service and communication with a positive and welcoming approach.
• Ability to communicate effectively in writing and orally.
• Passion and participation in an action sport (skateboarding, scooter, inline, BMX, etc.).
• Strong attention to detail for facility upkeep and maintenance.
• General knowledge of BMX track equipment a plus (including but not limited to gate operation and Public Address (PA) system).
• Ability to ride a bike, skateboard, scooter, or similar equipment as needed.
• Ability to stay centered when challenged.
• Skill in conflict-resolution.
• Ability to model respect for individuals, teams, and the organization.
• Ability to establish and maintain effective working relationships with employees and the public.
• Ability to inform and direct public in the use of facilities rules and regulations.
• Knowledge of programs and activities.
• Skills in organizing activities and promoting a safe environment.
• Ability to plan, organize and carry out daily and special programs.
• Ability to communicate both orally and in writing.
• Ability to focus on the positive in every situation.
• Ability to work under pressure and meet deadlines.
• Ability to follow through with assigned tasks.

Benefits

Documentation Requirements Please Read Carefully Applicants, including City of Port St Lucie employees, must upload and submit attached copies of their education credentials with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile, but they will not attach automatically, and you will be deemed ineligible without the proper documentation. ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT. THE FOLLOWING DOCUMENT(S) ARE REQUIRED AT THE TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF: Proof of education in the form of a diploma, degree, or transcripts. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. Translations of diplomas/degrees are not accepted. Audit/Academic reports are not accepted as substitutions for college transcripts. Driver's License: A Valid Driver's License from any state (Equivalent to a State of Florida Class E) may be utilized upon application; however, within thirty (30) days from the date of hire, a State of Florida Driver's License (Class E or higher) must be presented. Approved Credential Evaluation Agencies: Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by: An accredited four-year college or university in the United States, OR A current member of the National Association of Credential Evaluation Services (NACES), OR A current member of the Association of International Credential Evaluators (AICE), OR A recognized Professional Organization For an additional list of approved credential evaluation agencies, visit the Florida Department of Education It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear, and legible for eligibility determination or risk being disqualified. Applicants, including City of Port St Lucie employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes will not be reviewed in place of the employment application. It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications when submitting application(s); failure to do so may result in disqualification. 12 paid holidays per year Vacation Leave 1-3 years- 10 days 4-9 years- 15 days 10-19 years- 20 days 20+ years- 25 days PT employees accrue depending on hours worked Personal Days 2 days for non-exempt employees per year 3 days for exempt employees per year Sick Time FT employees accrue 8 hours per month PT employees accrue 4 hours per month Retirement Plan The City contributes an amount equal to 11.4% of an eligible employee's biweekly earnings into a 401(a) Defined Contribution Plan. Employee contributes 1%. 457 Deferred Compensation Plan and Roth IRA $50,000 Basic Term Life Insurance $50,000 Accidental Death & Dismemberment Insurance Short-Term and Long-Term Disability Health, Vision and Dental Insurance Optional Benefits Tuition Reimbursement Flexible Spending Account Wellness Program Health Reimbursement Account Employee Assistance Plan Supplemental Life Legal insurance The of City Port St. Lucie provides a wide array of benefits to meet the diverse needs of our employees. For additional details on benefits offer by the City of Port St. Lucie, see the link below. Click Here to View Benefit Highlight Booklet 01 This position is posted on the external career