BMW Genius

About the role

Chapman BMW Chandler is searching for a BMW Genius to join our team! In this role, you will support the sales team in creating a remarkable vehicle buying experience for our valued clients. The BMW Genius is responsible for delivering sold vehicles to clients and educating them on setting up and utilizing their new vehicle’s technology and features. Our ideal candidate is someone with a passion for the BMW brand and its vehicles, conducts themselves in a professional manner, and demonstrates an unwavering commitment to excellent customer service. If this sounds like you, we encourage you to apply! Join our team to take your career to the next level!

Responsibilities

• Greet clients in the sales and service departments and introduce BMW Genius services.
• Explain product information, the benefits of vehicle features, and product performance to sales and service clients.
• Assist sales team with test drives and delivery of sold vehicles.
• Educate clients on the setup and use of their new vehicle’s technology.
• Follow up with new owners to ensure satisfaction with their delivery process.
• Accomplish goals and deadlines that support the delivery of vehicles, customer handling, and business growth.

Qualifications

• Commitment to customer satisfaction: Consistently delivers world-class service.
• Excellent communication skills: Ability to effectively convey information to customers and dealership staff.
• Technology proficiency: Basic computer skills including Microsoft Excel usage, and the ability to easily adapt to new vehicle technology.
• Must have a valid driver’s license and clean driving record.
• Must pass a pre-employment drug screening and background check.

Benefits

• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!
• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.