BMW Genius

Responsibilities

• Informing customers on product specifications of all BMW products and features.
• Conducting the need analysis together with the customer.
• Managing the test drive process.
• Keeping the product knowledge within the dealership at high level.
• Supporting the Sales Consultants during the sales process.
• Being the main point of contact for the customer to answer any questions about products including usage and/or functions.
• Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
• Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
• Attend sales meetings and training sessions as required.
• Other Duties as requested.

Qualifications

• Highly motivated with strong enthusiasm for BMW as well as a high affinity for technology.
• Enjoys learning about innovative technologies.
• Must have high-energy personality.
• Confidence in your ability to be successful.
• Excellent Verbal and Written communication skills.
• Self-motivated and driven.
• Must have a valid California driver's license with no restrictions.
• Able to work well with others.
• Experience representing a luxury/prestige brand OR product/marketing is a preferred but not mandatory.
• Professional appearance and work ethic.