BMT Virtual Triage RN Sr.- Remote

Texas Oncology is the largest community oncology provider in the country, with approximately 600+ providers across 220+ sites in Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care to make high-quality, evidence-based treatment accessible, allowing patients to fight cancer at home with support from family and friends. Today, Texas Oncology treats half of all Texans diagnosed with cancer annually.

About the role

The Virtual Triage Nurse (RN) supports the Virtual Care Program in the Bone Marrow Transplant (BMT) department, working remotely to assess patient needs over the telephone, collaborate with physicians or qualified staff, and document care in medical records. This role focuses on identifying high-risk conditions and directing care appropriately to prevent unnecessary emergency department and hospital utilization.

Responsibilities

• Addresses patient calls, portal messages, and emails in a timely manner regarding symptom or side-effect related topics.
• Assesses urgency of patient symptoms and side effects, managing them to prevent unnecessary emergency department or hospital visits.
• Documents all patient conversations to maintain a comprehensive medical record.
• Provides clear instruction and education to patients via telephone.
• Collaborates with physicians to discuss patient care needs that require additional input beyond standing orders or practice protocols.
• Schedules same-day or future provider/infusion room appointments for symptom management.

Requirements

• Graduate from an accredited professional nursing education program; BSN preferred.
• Minimum of 3 years of oncology nursing experience.
• Oncology or applicable specialty experience required.
• Current RN state license with the applicable State Board of Nursing.
• Current CPR certification.

Skills

• Ability to assess patient needs and urgency of symptoms remotely.
• Strong collaboration and communication with physicians and patients.
• Proficiency in documenting patient interactions in medical records.
• Knowledge of oncology care and symptom management.

Benefits

• Medical, dental, and vision insurance.
• Life insurance, short-term, and long-term disability coverage.
• Generous PTO program.
• 401k plan with company match.
• Wellness program with rewards for healthy lifestyle practices.
• Tuition reimbursement.
• Employee Assistance Program.
• Discounts on retail purchases.

Working Conditions

• Remote work environment within the state of Texas.
• Traditional office setting with computer-based work.
• Exposure to risks such as bloodborne pathogens and carcinogenic drugs, common in a clinical environment.

Physical Requirements

• Frequent computer-based work.
• Regular standing, walking, and use of hands to handle or feel objects.
• Occasional sitting, climbing, balancing, stooping, kneeling, or crouching.
• Frequent lifting and/or moving up to 10 pounds; occasional lifting and/or moving up to 25 pounds.