BMET II

About the role

The Biomedical Engineer Technician II plays an expanded role in delivering safe, reliable imaging services by independently performing preventive maintenance, troubleshooting, and intermediate repairs on biomedical equipment onsite at our Los Angeles, CA customer site.

Responsibilities

• Take ownership of customer issues by identifying problems, communicating clearly, involving the right service personnel, and ensuring customer satisfaction while building credibility and trust.
• Proactively identify service needs, provide solutions beyond break/fix, and demonstrate urgency and priority-setting in difficult customer situations with minimal supervision.
• Support team success by adopting and sharing best practices, assisting others, mentoring peers, and seeking opportunities to increase skill and capacity.
• Maintain full compliance with regulatory standards, safety requirements, customer policies, and company procedures while effectively managing labor, parts, tools, documentation, and administrative tasks.
• Build growing technical expertise across biomedical equipment—performing PMs, repairs, troubleshooting, and escalating issues properly with effective hand-offs.
• Demonstrate strong problem-solving, clear communication, and consistent follow-through to meet business objectives and contribute to a high-performing service environment.
• Drive and vehicle operation are essential functions of this role.

Requirements

• Identify and define technical problems by collecting data, applying training, and collaborating with others, while building troubleshooting capability down to the component level.
• Demonstrate foundational PC competency (word processing, spreadsheets, databases) alongside experience with mechanical tools, test equipment, and electronic circuit boards/processors.
• Understand fundamental networking technologies and basic troubleshooting methods.
• Communicate clearly and professionally—both verbally and in writing—with team members and customers at all levels.
• Work effectively in a team-driven environment, sharing knowledge and collaborating across departments to achieve common goals.
• Remain adaptable, organized, self-disciplined, and capable of working independently in a fast-paced, changing environment.

Culture Fit

Strengthen Block Imaging’s mission of ‘People Matter’ by living our values of Integrity, Honor, and Growth. Make choices that foster our thriving mindsets and lead with our approach of Together, Thoughtful, and Transparent.

Preferred Experience

• 2–5 years of experience in biomedical equipment maintenance, field service, or technical service within a healthcare or imaging environment.
• Demonstrated ability to independently perform preventive maintenance, troubleshooting, and intermediate repairs on biomedical and imaging equipment.
• Experience supporting equipment in clinical settings, working directly with clinicians, service teams, and hospital staff.
• Proven ability to manage work assignments within an assigned geographic territory, including scheduling, documentation, and customer communication.
• Experience applying service documentation, safety standards, and regulatory requirements to ensure compliance and equipment reliability.

Education and Certifications

• Associate degree or equivalent training/experience in electronics or Biomedical Engineering.
• CBET certification desirable, lean certification desirable.

Travel Requirements

This role requires frequent travel to assigned healthcare facilities and flexibility of schedule.

Physical and Environmental Requirements

• Ability to stand, walk, and move throughout various work environments for extended periods.
• Frequent bending, stooping, kneeling, and reaching to access and service equipment.
• Ability to lift up to 75 pounds; heavier lifting may require assistance or mechanical aids.
• Manual dexterity to handle tools, small components, and electronic parts.
• Visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators.
• Ability to communicate clearly with healthcare and related facility staff, as well as document service activities accurately and efficiently.
• Ability to wear required personal protective equipment (PPE) in any situation where it is necessary.
• Ability to safely operate and enter/exit vehicles, drive for extended periods and work in varied environmental conditions with potential exposure to machinery, noise, and hazardous materials.

Benefits

• Health, Vision, Dental & More: We provide competitive insurance options, including medical, dental, and vision coverage.
• Paid Time Off: Full-time team members accrue 19 days Paid Time Off (PTO) per year, with accrual starting from their first day of employment. In addition, team members receive two “People Matter” days annually for volunteering in your community.
• Average Bonus Opportunities: Potential bonus opportunities based on meeting company profitability goals.
• 401(k) Investment Plan & Budgeting: A retirement investment plan offering a variety of deferral options, a generous discretionary company matching contribution up to 6%, and access to financial planning tools and training.
• Team Member Perks Program: Offers exclusive discounts, special deals, and other benefits for team members.
• Tuition Assistance: After three months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years.
• Employee Referral Bonus Program: We believe great people know great people! When you refer a candidate who is hired and successfully completes their introductory period, you’ll receive a generous referral bonus as a thank-you for helping us grow our talented team.
• Paid Parental Leave: Paid Parental Leave provisions following a qualified FMLA approved leave.