Blue Ridge - Host

About the Role

The Omni Grove Park Inn & Spa, a AAA Four-Diamond property renowned for understated elegance and southern charm, offers sweeping views of the Blue Ridge Mountains, delectable dining, a Donald Ross golf course, tennis and fitness center, an award-winning spa, and spacious convention facilities. Associates enjoy a dynamic work environment, comprehensive training, and the pride of working for a company celebrated for exceptional service. We foster a culture of respect, gratitude, and empowerment.

Responsibilities

• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Seat guests by finding a clean, available table, pulling out chairs, and placing clean menus in front of them.
• Answer phone calls and record reservations for large parties.
• Control high-volume traffic outside of the restaurant.
• Monitor dining rooms for seating availability, service quality, safety, and guest well-being.
• Assist servers when needed.
• Thank every guest upon departure, invite them to return, and wish them a fond farewell.

Requirements

• Strong verbal and written communication skills.
• Prior host experience preferred.
• Ability to multitask effectively.
• Ability to stand and walk for an extended period or an entire shift.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 lbs without assistance.
• Willingness to work flexible shifts, including nights, weekends, and holidays.