Host

Bluejack National is a private residential club for those who want to live in laid-back luxury, committed to creating exceptional lifestyle experiences one family, one member, one guest, and one employee at a time. If you share our passion for delivering on that promise, Bluejack National may be the place for you.

About the role

We work as a team, and you may be asked to help in other roles or tasks. Flexibility and a willingness to assist are expected.

Cultural Beliefs

• Be Dependable. I am loyal to the team and committed to the Bluejack mission and experience.
• Integrity First. I am accountable to be honest and always do the right thing.
• Value People. I empathize and respect others.
• Speak Up. I seek, listen and provide candid feedback to improve performance.
• Empowerment. I have the skills, resources and authority to create memorable experiences.
• Be Remarkable. I seek ways to be extraordinary and deliver a positive impact every day.

Responsibilities

• Greet members and guests in a warm, friendly, and professional manner upon arrival.
• Manage reservations, waitlists, and seating arrangements to ensure efficient table flow and optimal guest experience.
• Escort guests to their tables and provide menus while communicating any relevant information to service staff.
• Coordinate with Servers and management to balance seating across dining rooms, patios, lounges, and events.
• Monitor dining room activity to anticipate seating needs and maintain smooth service flow.
• Maintain cleanliness and organization of the host stand, entrance, and waiting areas.
• Answer phone calls, take reservations, and respond to guest inquiries with professionalism and accuracy.
• Communicate guest preferences, special requests, and important notes to Servers and management.
• Assist in maintaining accurate records of reservations, guest counts, and table availability.
• Support the setup and organization of dining areas prior to service and during special events.
• Provide support to service staff as needed to enhance the overall guest experience.
• Follow all club policies, sanitation standards, and safety guidelines.
• Address guest concerns promptly and escalate issues to management when necessary.
• Maintain knowledge of club offerings, menus, and events to effectively assist and inform guests.
• Represent the club with professionalism and uphold all appearance and grooming standards.
• Assist with major club events as needed, including guest check-in, seating coordination, and flow management.
• Perform additional duties as requested by Bluejack leadership.

Requirements

• Prior serving experience in a high-end golf/country club or hospitality industry is a plus.
• Good organizational skills and the ability to work well independently, with attention to quality and detail.
• Enjoy working with members, guests, and children.
• Excellent oral and written communication skills.
• Service-oriented style with professional presentation skills.
• Experience providing excellent customer service in a fast-paced environment.
• High School diploma, GED certificate, or relevant work experience.
• Valid Texas Driver’s License and compliance with the driver safety policy requirements.

Schedule

Weekdays, weekends, and holidays. Schedule is flexible as business dictates.

Appearance and Grooming Standards

The ideal Bluejack candidate embodies our mission and cultural beliefs, demonstrating a genuine passion for hospitality. With authentic, heart-driven service, they help foster an atmosphere where members and guests can relax, recharge, and renew. Candidates should reflect the Bluejack brand in their appearance, behavior, and communication. We value a polished, conservative presentation: natural hair and nail colors, minimal jewelry, closed-toe professional shoes, and no visible tattoos or off-brand logos. Management reserves the right to uphold grooming and uniform standards that align with the club’s expectations.

Physical Demands

The physical demands described are representative of those required to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

• Regularly required to stand and move around for the entirety or majority of the shift.
• Work may be outdoors or indoors, in varying weather conditions including excessive heat, cold, rain, and sunshine.
• Regularly required to push, pull, bend, lift and/or move up to 50 pounds.
• Ability to drive a golf cart to transport between areas of the 767-acre property safely.

Additional Compensation

Soliciting gratuities from members or guests is strictly prohibited and may result in disciplinary action up to and including termination. Gratuities include items such as cash, favors, gifts, tickets to events, and other forms of non-financial compensation.