Blount Re-Entry Care Coordinator

Join the McNabb Center Team as the Blount Re-Entry Care Coordinator and make a meaningful difference in people's lives every day. This role is based within the Blount County Transition Campus RRHP, an adult supportive residential facility providing 24-hour care with treatment and rehabilitation components.

About the Role

The Blount Re-Entry Care Coordinator serves as the primary care coordinator, using an integrative approach for all clients in the RRHP Program. This position functions as part of a treatment team to plan, implement, and evaluate successful interventions for adults while embracing key values such as empowerment, normalization, rehabilitation, and continuity of care.

This role involves advocacy, linkage, and referral services, interfacing with community agencies, providing therapeutic support, and crisis intervention. The position requires remaining awake and alert during shifts to monitor client safety and upholding center policies, procedures, and CARF standards.

Responsibilities

• Provides care coordination for clients with co-occurring mental health and substance use diagnoses.
• Conducts weekly face-to-face care coordination contacts for all clients in the RRHP Program.
• Facilitates care coordination between primary care providers, behavioral health providers, pharmacies, and specialists regarding client health needs.
• Promotes health education with clients and/or families.
• Provides crisis intervention and emergency services as needed.
• Ensures client participation in treatment planning, as evidenced by signatures on treatment plans.
• Attends and is timely to weekly multidisciplinary treatment team meetings and administrative/staff team meetings.
• Responds to all flags, emails, and voicemails within 2 business days.
• Assists with the completion of the treatment plan within 48 hours of admission with input from other professionals.
• Facilitates groups and organizes daily activities for groups.
• Performs urine drug screens as required.
• Collaborates with other staff to maintain participant schedules and provide daily structure.
• Provides transportation and case management services in Blount County and surrounding areas, including employment placement, resource linkage, and relapse prevention.
• Respects the dignity and worth of each person served using trauma-informed practices.

Documentation Requirements

• Completes all required clinical documentation and assessments in accordance with Center Policy and Procedure and funding source guidelines.
• Completes and signs EMR progress notes within two business days of encounter.
• Completes group logs and other required documentation on time according to agency standards.
• Ensures all clients have an up-to-date ROI, care plan, crisis plan, consent to contact after discharge, DLA-20, Health Link Consent Form, and updated signature admissions page every 6 months, and as needed.
• Creates and coordinates treatment interventions reflected in progress note documentation based on care plan goals.

Team Atmosphere

• Interacts professionally with other employees, clients, and community organizations.
• Coordinates with law enforcement and other criminal justice agencies, as well as outside facilitators.
• Works effectively as a team contributor on all assignments.
• Works independently while understanding the necessity for communicating and coordinating work efforts with others.
• Demonstrates regular and predictable attendance and the ability to work cooperatively with others.
• Shows consideration and concern for fellow workers and promotes harmonious relationships and attitudes.
• Accepts additional assignments and/or changes in assignment and work.
• Promotes an environment in which the culture and spiritual beliefs of individuals are respected.

Working Conditions

This position is based within the RRHP Program, an adult supportive residential facility operating 24/7. It requires frequent community involvement and group outings. The role demands flexibility in scheduling, including days, evenings, weekends, and holidays.

Travel is required using a personal dependable vehicle to conduct center business and transport clients. Maintaining a dependable vehicle and certified driver status is a condition of employment. An "F" endorsement is required for this position.

Skills & Qualifications

• Bachelor’s degree in a health-related field such as counseling, psychology, or social work.
• Candidates with a Bachelor’s degree in rehabilitation, occupational therapy, criminal justice, or education must have fifteen (15) college-level semester hours of coursework in behavioral health and at least one (1) year of work experience in a behavioral health setting.
• Must have coursework and/or experience in cultural diversity, human development, etiology and treatment of medical disorders and mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and intellectual disability.
• Computer skills and ability to utilize company program software for proper documentation.
• Proficiency in Microsoft Office, telephone, and faxing skills.
• Ability to effectively and ethically coordinate care for children, adults, and/or families.
• Ability to work within a team format to plan, implement, and evaluate successful interventions.
• Certification in and adequate implementation of verbal and physical de-escalation techniques.
• Mental ability to exercise sound judgment under pressure.
• Strong communication, time management, and organizational skills.
• Flexibility, adaptability, and willingness to work with diverse populations.
• Valid driver’s license with "F" endorsement.
• Ability to lift up to 50 lbs and perform frequent sitting, standing, walking, bending, stooping, and reaching.
• Must remain awake and alert during shifts to monitor client safety.

Pay

Starting salary for this position is approximately $19.54/hour based on relevant experience and education.

Schedule

This position requires 40 hours per week with flexibility in scheduling, including days, evenings, weekends, and holidays.