Blood Bus Operator / Phlebotomist (CDL Required, $5k sign-on bonus)

Responsibilities

• With a valid CDL, may operate mobile drive buses.
• Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time.
• Understands and performs to all applicable regulatory and compliance requirements.
• Demonstrates Core Values: Do Right Always, Find a Better Way, Make Results Happen and Strengthen the Team.
• Treats donors with customer service excellence, presenting a positive image.
• Recognizes when the customer is distressed and responds appropriately with tact.
• Responds to customer inquiries, requests and complaints with a timely and complete response and escalates to leader when appropriate.
• Prepares collection site and performs set up, including technology systems (may include quality control).
• Performs donor screening (collects donor histories) and mini-physical.
• Performs phlebotomy.
• Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions.
• Recruits and converts donors for automation.
• Makes sure units are prepared for transport.
• Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed.
• May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors and serving as liaison to coordinate care with host organization (e.g. high school nurse, drive coordinator).
• Travels to other local collection sites, as determined by business need.
• Requires evening, weekend and holiday work hours.
• Creates a safe environment for donors and staff members.
• Operates and performs routine maintenance on equipment including troubleshooting.
• Maintains product integrity and ensures proper identification of all donors.
• Completes department records and maintains organization, as needed.
• May participate in validation of new processes or new equipment.
• Reviews daily work for accuracy and recognizes unexpected results, resolving where appropriate.
• Performs other duties as assigned.

Qualifications

• Education: High School Diploma required GED required.
• Experience: 1-3 years relevant people facing experience preferred Less than 1 year typically requires less than 1 year of job-related experience.
• Knowledge, Skills And Abilities: Valid drivers’ license with prior driving experience. Required Valid CDL with air brakes endorsement (B). Required Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. Required Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. Required Must have basic mathematical aptitude. Required Ability to apply judgment to written or oral instructions. Required Ability to organize work to provide productive work flow. Required Flexibility to work independently and with a team. Required Has strong attention to detail. Required Must have good communication skills, including the ability to provide feedback to peers. Required Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra. Required Tools and Technology: Personal Computer (desktop, laptop, tablet). Required General office equipment (computer, printer, fax, copy machine). Required Vehicle navigation system. Required Microsoft Suite (Word, Excel, PowerPoint, Outlook). Required Screening equipment including: Lancet Sphygmomanometer (BP cuff) Temperature probe Hemoglobin analyzer Required Phlebotomy collection equipment including: Blood mixer Trima Alyx Required