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About the role

The Transportation & Shipping Coordinator supports the transportation and shipping operations of the North America Distribution Center by partnering closely with warehouse personnel to ensure the timely and efficient coordination of daily outbound shipments. This role serves as the primary point of contact for carriers, freight forwarders, and transportation partners, building and maintaining strong working relationships to support reliable delivery performance and exceptional customer service. The Transportation & Shipping Coordinator is responsible for coordinating shipments, resolving transportation-related issues, and helping ensure products are delivered accurately and on schedule. This position reports directly to the Transportation Team Lead and plays a key role in supporting the overall logistics and distribution strategy of the North America Distribution Center.

Responsibilities

• Contact freight forwarders to arrange pick-ups.
• Generate bills of lading and manifests.
• Schedule carrier pickups.
• Interface with internal customer care team to address any shipment issues.
• Provide freight quotes and tracking as needed.
• Assist with freight damage claims as needed.
• Schedule inbound freight deliveries and maintain calendar.
• Interface with customer and carrier portals.
• Provide support to carrier to address delivery issues.
• Supply back-up coverage to other transportation roles.
• Respectfully take direction from supervisor and other duties as assigned.

Requirements

• High School diploma or equivalent.
• Background in Shipping & Transportation is preferred.
• Previous experience in a warehouse/distribution center is preferred.
• Working knowledge or an understanding of ERP and inventory management systems is helpful.
• Experience with coordinating, scheduling, data entry & tracking.
• Experience with Microsoft Office Suite.
• Strong interpersonal skills.
• Ability to effectively communicate with others both verbally and in writing.

Benefits

• Health and wellness programs, retirement savings, and employee assistance.
• Paid vacation time, sick time, floating holidays and fixed holidays.
• Strong retirement 401k plan with matching.
• Paid family leave, health paternity/maternity leave and many other benefits for a healthy work-life balance.
• Access to global training, mentorship, and career progression pathways.
• Individual learning opportunities, worldwide job opportunities or technical training from the academy.
• Education reimbursement offerings.
• Annual variable compensation bonus.

Pay

Salary range: $49,000.00 - $55,000.00; compensation may vary outside of this range depending on qualifications, skills, competencies, experience, and location.

Job location: 6416 Ind