Bistro Server - PM - Bistro

Responsibilities

• Greets all guests in a courteous and friendly manner.
• Accurately and quickly takes, enters, prepares and delivers guest orders according to standards.
• Responds to guest needs and provides the highest level of quality service.
• Assists other associates as needed to meet guest’s needs.
• Effectively operates micros operating system and cash register.
• Fulfills all cash handling/POS procedures to ensure accurate closing of all guest checks.
• Answers all questions about menu items, specials, and prices.
• Familiar with preparation methods and ingredients to meet guest’s dietary/allergy questions.
• Actively up-sells food and beverage items to maximize revenue.
• Maintains stock of prepared menu items.
• Prepares all food in a timely manner, and operates the Turbo Chef according to standards.
• Brews coffee and prepares coffee/other drinks according to the specific recipes.
• Assists Bartender when necessary with serving alcoholic beverages, and follows local liquor laws.
• Disposes of garbage, picks up trays, re-stocks dishes on the line, and clears/wipes down tables and counter.
• Transfers full dish tubs to the dish room, and assists as needed with washing dishes.
• Completes all required paperwork in an accurately and timely manner.
• Completes inventory par sheets and other responsibilities as needed.
• Maintains a clean and safe work area, and handles all food/beverage in compliance with White Lodging, brand, local, state and federal regulations.
• Assists in maintaining sanitation and cleanliness of the Bistro, kitchen, and dish room.
• Follows all appropriate procedures for guest/associate incidents.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• Adheres to White Lodging grooming and appearance standards, and general work rules and department procedures.
• Attends all required department and hotel meetings.
• Completes all required side work, and takes initiative to assist wherever necessary.
• Works as a team player and actively contributes to the success of the Bistro experience.

Qualifications

• Must pass certification quiz/test for position.
• Have a thorough knowledge of emergency procedures.
• Complete Chemical Training and Blood borne Pathogen Training.