Bistro Barista Attendant (Part Time- On Call)

About the role

This position is responsible for assisting guests in the Courtyard Bistro and Catering Outlets in an efficient and courteous manner. Effectively promotes the Bistro, takes orders, and prepares/delivers food and beverage orders, prepare limited Starbucks drink menu orders. Adheres to all health regulations, and follows CSM/Marriott’s high standards of quality to ensure guest satisfaction. Greets all guests in a courteous and friendly manner. Accurately and quickly takes, enters, prepares and delivers guest orders according to standards. Responds to guest needs and provides the highest level of quality service. Assists other associates as needed to meet guest’s needs.

Responsibilities

• Effectively operates micros operating system and cash register.
• Follows all CSM/Marriott cash handling/POS procedures to ensure accurate closing of all guest checks.
• Responds to guest needs and provides the highest level of quality service.
• Assists other associates as needed to meet guest’s needs.
• Accurately and quickly takes, enters, prepares and delivers guest orders according to standards.
• Monitors and replenishes stock of prepared menu items.
• Brews coffee and prepares coffee/other drinks according to the specific recipes.
• Assists Bartender when necessary with serving alcoholic beverages, and follows local liquor laws.
• Dispenses appropriate levels of alcohol; prepares drinks to recipe and CSM/Marriott standards.
• Maintains a clean and safe work area, and handles all food/beverage in compliance with CSM/Marriott, brand, local, state and federal regulations.
• Completes all required paperwork in an accurately and timely manner.
• Assists with inventory, completes inventory par sheets, and other responsibilities as needed.
• Works as a team player and actively contributes to the success of the Bistro experience.

Qualifications

• One year prior serving/customer service and bartending experience required.
• Attention to detail, customer focused and the ability to perform job duties in a repetitious and fast paced environment.
• Must have the ability to speak, understand, and write English in order to meet guest’s needs and complete required paperwork.

Skills

• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• Adheres to CSM/Marriott grooming and appearance standards, and general work rules and department procedures.
• Attends all required department and hotel meetings and adheres to CSM attendance policy.
• Completes all required side work, and takes initiative to assist wherever necessary.

Benefits

CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more!